steverenaud8420
Active Member
Just a warning to all those people thinking of ordering from this seedbank.Out of 3 orders only 1 was sent,of course they do answer the phone and tell you it's being sent but it's bullshit.Just a heads up.
True north seedbank beware!
- Thread starter steverenaud8420
- Start date
King Arthur
Well-Known Member
Thanks for the tip, biggest problem with the small seedbanks is making a good track record. Some get their beans, others don't.. and more annoying is when you get the wrong beans.
I always hope that these experiences aren't universal but if one person gets treated like this I won't throw my money towards the company. I am selfish, I don't wanna be burned. But I also don't wanna see anyone else get burned.
I always hope that these experiences aren't universal but if one person gets treated like this I won't throw my money towards the company. I am selfish, I don't wanna be burned. But I also don't wanna see anyone else get burned.
provisionseeds
Well-Known Member
sorry to hear about your experience with them, i agree with King Arthur. Companies that do bad business ruins it for the legit ones.
Did you place 3 orders or was it replacement ones after another?
Did you place 3 orders or was it replacement ones after another?
steverenaud8420
Active Member
Yeah this was 3 separate orders.The first was out of stock so I chose a 10 pack replacement,they sent me a 5 instead.The second I received with the order number of the third.So out of three orders I received 1and a half.I called and emailed them but they avoid questions and pretty much call me a liar.On a plus note I've ordered from herbies,hemp depot and provision with great success.
provisionseeds
Well-Known Member
That sucks, I hope they change there mind and hope you get the rest of your order.
fuzzynoodle
New Member
Boy do I get you punkin...I had a severely bad experience with these guys...BAD...customer service...No seeds as they say they have...no communication...UGH...Attitude is a company I have NEVER gone wrong with. Bless their bean selling hearts! True North told me to go elsewhere after I finally got fed up requesting information and started demanding it instead...That happened after 3 polite requests went unanswered in a matter of 1 and a half weeks. I sent them negative reviews I had found on other websites and told them that those were all the same issues I had with them...They aren't willing to listen to customer complaints and learn from them, they will simply tell you to get lost...
fuzzynoodle
New Member
I guess they only had me blocked with caller I D...I never got them to answer the phone after they got my card info...scary deal
steverenaud8420
Active Member
Their the worse thing to happen to the marijuana community since the spider mite
fuzzynoodle
New Member
Too FUNNY!!! HAHAHA
Just wanted to say that my order from true north was perfect. Got exactly what I ordered and within the given delivery time.
If your thinking of ordering from them pay no mind to the negative feedback.
P.S I didn't receive a tracking # but it made no difference
Amos Otis
Well-Known Member
The other 'newbies' in the thread seem suspect, as well.
With so many reliable and proven banks on both sides of the pond, why would anyone take a chance on someone brand new?
One would take a chance because if you live in Canada where truenorth is located you don't have to worry about customs.
I have had an order from the UK confiscated.
Anyway usually get from sacred seeds in t.o but they were out of cookies kush so I tried truenorth and it worked out just fine.
Al Yamoni
Well-Known Member
hemp depot is in Canada and has a very long and proven track record.
Thanks
I will keep it in mind
Kronickeeper
Well-Known Member
try midweek song. Fast shipping plus great customer service any problem you have they are on top of it.
DO NOT ORDER FROM THESE GUYS unless you are after the frustration. It's now been three weeks for me and I am still waiting for these clowns to ship my order. I should have ordered from The Netherlands like I normally do (Sannies Seed Shop). With Sannies at least I send them money, they ship my order and guess what?...it's at my door within a week or two tops! TNSB however, you send them money and they give you lip service telling you it should be shipped next week, so far my experience has been next week never comes. These guys have made and good first and last impression for me! Being Canadian, I do tend to favour Canadian companies. Unfortunately these guy's have left a sour taste in my mouth and I won't as eager to buy .... Canadian.
Siino Gardens
Well-Known Member
Thanks for sharing your pain, I will stay away from these guys. 
I like NGR, Attitude, Gorilla, Sannies, Herbies, and Seedsman. So many options that seem to arrive with little to no hassle.
I like NGR, Attitude, Gorilla, Sannies, Herbies, and Seedsman. So many options that seem to arrive with little to no hassle.UncleMike321
New Member
Placed an order with True North on Oct. 16/15 for around $350.00 on my VISA. On Oct. 22 2 small charges appeared on my card which i didnt notice till later. On Oct. 29 CIBC Visa Fraud detection called me. Someone had stolen my credit card info and had attempted to charge $1500 worth of purchases on it . Luckily they caught it and I didnt get charged. I dont use this card often like some folks so I knew something was fishy with True North. I have a friend who I mentioned to that True North has Coma Kush. He wanted that strain and only True North sells it, so he placed an order a couple days of days after me with True North. Well as soon as I knew i had been ripped off I called him and he checked his Visa statement. He had $500 in purchases charged to his card as well. These orders were placed on 2 different computers from 2 different emails using 2 different Visa's and 2 different shipping addresses both in the same week. Only thing is common was True North. So I called True North and asked to speak to the owner concerning Credit Card Fraud. I was directed to a woman who said she was a supervisor. I explained all that had happened and her reply was that only the last 4 digits of the credit card was visible and that it was impossible for staff to be involved. Well how do they receive payment for their seeds. They dont have Paypal so someone has to input the payment. She tells me that someone will contact me and she will let their web person as well as the owner know about this. Its been over a week now. NO email, No Phone call, Nothing. I will never order again from this company. Beware