Cannabreeder
Well-Known Member
I ment i paid for stealth lol my bad
Gorilla seedbank review
- Thread starter pellpell4
- Start date
Brotherb77$
Active Member
Awesome brother I needed some feed back on this cause I am really nervous. I am looking for a place forever as well! Thanks again
Brotherb77$
Active Member
Has anyone had any problems with just the descreet shipping and not the stealth? I didn't order much cause of my big loss of over 3 bills from another company so I wanted to just order something small and see how it goes with Gorilla. And if all is good then I will order more with the stealth. Hope they hide well with the descreet.
GorillaSeedBank
Well-Known Member
All our shipments are discreet, but if you purchase our stealth guarantee, they're a little more discreet - and you get a reship if you have a customs seizure.
Depending on where you are, stealth is a very smart choice.
You can always ask us questions here - someone checks the site almost everyday, sometimes several times a day.
Our regular customer service department has really improved their responsiveness - they try to reply to everything within 24 business hours & they're working on staffing up for round the clock coverage, 7 days a week.
Depending on where you are, stealth is a very smart choice.
You can always ask us questions here - someone checks the site almost everyday, sometimes several times a day.
Our regular customer service department has really improved their responsiveness - they try to reply to everything within 24 business hours & they're working on staffing up for round the clock coverage, 7 days a week.
Brotherb77$
Active Member
Ok thank you for your reply. I have another question since I did not get the stealth on my order and has not been processed yet cause I just ordered last night how can I change to stealth since I have already paid? Sorry I want to try and get the stealth before my souvenirs are shipped.
Thank you
GorillaSeedBank
Well-Known Member
Can you PM me your order number so I can put the request in? (In fact, I'll PM you & ask for it to make things easier.)
Our office staff will get back to you if they need to process an additional charge.
Sherry
Our office staff will get back to you if they need to process an additional charge.
Sherry
Tripp2005
Well-Known Member
U said they norm reply to email within 24 hours just checking about weekend still no word back yet about when they are reshipping my order
GorillaSeedBank
Well-Known Member
People don't always work the weekends right now. Do we have your order number, ticket numbers, etc?
Tripp2005
Well-Known Member
Pm me for any personal info if needed
GorillaSeedBank
Well-Known Member
They just responded to you yesterday saying that they would reship.
They should go out by midweek.
They should go out by midweek.
GorillaSeedBank
Well-Known Member
Get back with me if you don't have an email with a new tracking number by Wednesday.
GorillaSeedBank
Well-Known Member
To be honest, they're being nice about just wanting pictures. Our official policy is to ask you to return any seeds you don't want for a refund or replacement.
The only thing I don't like is they said they would replace, then they said they wanted pictures - they should have asked for the pictures first. That kind of sounds like 2 different people are looking at your issue, so I'm going to ask about it.
But, can't you see their point of wanting proof? You sound like an honest guy so I don't doubt you one bit, but there are a lot of people out there who would take advantage of it if they knew we would replace seeds no questions asked for a complaint about color - or size or anything else.
For example, at one time, if you emailed us & said "my package arrived with green tape & the seeds are gone", we'd just say - oh, customs seizure here's some new seeds.
Now that we ask for a picture of the package with green tape that actually says customs on it or the letter from customs, things are different. Some people just never send in the pictures at all, but a few have sent in pictures where orders from other seed banks were seized or with plain green tape instead of the official green tape.
It's a case of a few people trying to get around the rules that makes it hard for everyone - us included. We'd be much happier if we could just take everyone's word for it when they say they have a problem.
Sherry
Tripp2005
Well-Known Member
Sent the pics now there saying they have never had prib because of diff color seeds I said that 4 are dead or preme and 2 seem OK said I can send them back but if customs takes it I'm shit outta luck pretty much so whatever fig they at least hook me up with another pack or some freebies for the inconvenience deff gunna take my biasness sumwhere elese for a while mabey firestaxs or sumthing for sure that's what pisses me off is that they said they resend them so I am lucky I didn't delete them off my phone and I sent the pics and they still want me to re send them witch is fine I'm gonna but its just a big Hassel and if they get sezied then I'm out 130 bucks for a pack of 60 dollor seeds first time ever getting seeds offline and its been a crappy experience