To be honest, at this point the only update you get from Platinum is if you reach out to them... wednesday is gonna be a month since ordering.
I only spent $60 to test this bank out and the lack of proactive follow up is disappointing. I have also purchased several packs of Archive gear, including some above the $200 mark.
At this point, they both should be coming together to make this right, they should be throwing something else in. If they dont, I will likely not use Platinum again, nor will I continue to buy Archive gear. I have been a supporter of the gear but 4 weeks without shipping confirmation is beyond deplorable service.
My early morning 2 cents