I haven't been in this thread for a while, and at this point, I'll never catch up. Just got home from Jewel with as many groceries as I could carry. I had the rudest check out clerk I've ever had at any grocery store, she was new. A tall, slim brunette with a crazy amount of tats. She started packing all my heavy stuff in the thin, free plastic bags. When my boy was young, he referred to them as 'comedy bags' because they would always break carrying them up the stairs, our groceries would tumble down, and he would laugh and laugh. I told her that I won't be using any of those, and I need the thick white ones that are a dime each. She said, 'you could have said that before I packed these', to which I replied, 'you could make your job easier and simply ask each customer which they'd prefer...' That elicited her first eye roll and huff. She rang me up, threw a random number of bags on the groceries, and asked for my money. I said that I'll count it out while she bags my stuff. She then said, 'you're not going to do it?" to which I replied, 'No. That's your job. I did my job, which is to choose the items I want, and pay you for them.' Second eye roll and huff followed. She then proceeded to put heavy item on top of my light items, like cans and jars on top of my bread. I corrected her, "this is not the proper way to pack groceries. Here, let me show you..." I repacked a bag while I narrated why I was doing it in a certain order. She purposely looked away during my tutorial. I asked her to please repack my other bags in kind, and she just stood there staring at me. I just stared back at her. About 30 seconds passed, and I said, 'Do we have a problem? Perhaps we should consult your manager on how best to proceed.' The guy behind my laughed and said, 'Damn!' My clerk then emptied my bags and proceeded to repack them in the exact same erroneous method she originally used. So I unpacked them and repacked them. I said, 'you are not ready for this position, you need to be trained properly.' To which she replied, 'whatever...' I went to the store manager, who I know well, to report her behavior. She apologized, and promised to have a conversation with the clerk. I realize we are all under additional stress during these times, but that is no excuse to treat customers like shit, especially now since there hundreds of out of work folks that would LOVE to have that job. Smh...
