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Cool man, how are the freebies from worldwide? If i don't get my order this time from tude, i'm just gonna get a refund and order from tssc.

Yeah, replaced them for free, not all the freebies, but all the beans i had originally paid for got replaced. And herbies sent my order the same way, with no tracking number so i'm not sure which ISC location it went to.. my replacement herbies order came in fast, it took less than a week.

Good luck this time around bud. My new order just got shipped. I paid for the guarantee this time. (I should have done that last time too..) cool thing is they replaced almost all of my items from my last order. I had to use a new address tho because i had a herbies order get snagged as well. So...

Whatsup everyone. I hope all of you waiting for emails got a reply by now. I know i'm late to post this but the customer service dept was closed from 4-18 to 4-21 so that's why there was a delay. I was waiting for an email reply for days as well, then i saw the notice on their homepage. Got my...

As malicifice said, they continue to reship unless you request a refund instead. They have great customer service which is good especially when you're pissed about getting your beans stolen by customs.

Thanks man, yeah i usually get the guaranteed shipping. This was the first time i didn't and the first time i get snagged (hopefully the last). Good luck to you man, I'm hoping your beans get to you this time.

My shit got green taped too.... had been sitting at isc since 3/13. Then it finally arrived with green tape and some stupid ass letter and most importantly, no beans. I didn't pay for the guarantee this time due to people saying they never buy it and they have never had problems. Well, lesson...