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  1. JayBaker

    Haze.io | Cannabisseedsforsale.com

    Hey fookinel, First of all, I'd like to thank you for your feedback! You're absolutely right, that there's still plenty of room for improvement on our website and we're working very hard everyday to smoothen out different processes and resolving previous issues. I'm happy to tell that every...
  2. JayBaker

    Haze.io | Cannabisseedsforsale.com

    Hey Lizard! Thanks for your feedback! I'd be happy to contact Female seeds for you and tell them about your experience. I'll send you some contact information for my colleague Flo. He'll make sure that you get a compensation for this negative experience! Best, Jay
  3. JayBaker

    Haze.io | Cannabisseedsforsale.com

    I absolutely agree with you, that the way your order was handled was anything but inconvenient for you and I can perfectly understand why an experience like this would create this certain image of us for you. The reason things didn't go as smooth as they'd usually go, were several small issues...
  4. JayBaker

    Haze.io | Cannabisseedsforsale.com

    I can understand that your frustrated that your seeds took so long to get to you - and you have every right to be. But show some class and don't accuse us of not sending you what we're promotion. I sent you an email 9 days ago about the seeds you'll receive, so you can identify them. The fact...
  5. JayBaker

    Haze.io | Cannabisseedsforsale.com

    The 15% discount are on top of all other discounts, of course! But you're right - some more free seeds is an even better way to compensate these problems, which is why we're running a special promotion where you get 3 random free seeds for orders over £50 5 random free seeds for orders over...
  6. JayBaker

    Haze.io | Cannabisseedsforsale.com

    Hey guys and girls, First of all, I'd like to apologise for how things were going at Haze.io lately. We had some issues with new staff members while being under-staffed during the holiday season and we didn't manage to cope with those issues as well as we hoped. We're very sorry that we...
  7. JayBaker

    Hey, please send me a PM with your email address/name or send us an email to [email protected] so...

    Hey, please send me a PM with your email address/name or send us an email to [email protected] so we can take a look at this!
  8. JayBaker

    A+++service and unmatched customer satisfaction

    Well, what can you do, right? At least it's something good for our international customers. Ordering seeds was never that cheap with the GBP recovering from a historical low! ;)
  9. JayBaker

    A+++service and unmatched customer satisfaction

    We're based in the UK!
  10. JayBaker

    A+++service and unmatched customer satisfaction

    Hey Jebs, I'm really sorry about this delay! There was a mix up with our supplier, which caused some confusion and delay, unfortunately! If you'd just snd me your order number, I'd be happy to look into this and give you an update about your package.
  11. JayBaker

    A+++service and unmatched customer satisfaction

    Of course it is! Our Live-Chat function is there to offer our customers support and we're happy that we kept you waiting! As I've mentioned it before, feel free to get in touch if there's anything we can do for you! I hope you have a better day today! :)
  12. JayBaker

    A+++service and unmatched customer satisfaction

    Hey, I'm really sorry about this! Flo has actually been covering the live chat today, but we did have some on and off problems with our internet connection today, which is why he couldn't get back to you on time. The system we're using sends out an automated message to you after a certain...
  13. JayBaker

    Haze.io | Cannabisseedsforsale.com

    Hey frostfire, We'd be happy to resolve any of your issues as soon as possible. Please send me a message with your email address and order confirmation number, so I can look further into this and see what the exact problems are with your order!
  14. JayBaker

    Haze.io | Cannabisseedsforsale.com

    Hey guys, I know we had some big problems in the previous few weeks that made it hard for us to operate on our highest level, but I'm happy to let you know that everything is finally getting back on track again! You can also look forward to some great new promotions, strains and extras on our...
  15. JayBaker

    Haze.io | Cannabisseedsforsale.com

    Hey, Thanks for your feedback, although it's a little bit unfair to be honest. We tried our best to fix this problem for you as soon as you sent us your first email. However, it became clear that the problem is not on our end, but on the end of your bank instead. We never received a...
  16. JayBaker

    Haze.io | Cannabisseedsforsale.com

    Hey Hemi! Thanks for your feedback! I'll definitely forward your suggestion to our fulfilment team so they'd take care of the breeder packages!
  17. JayBaker

    I replied to your message just now. Sorry for the delay. Easter is quite mad here :)

    I replied to your message just now. Sorry for the delay. Easter is quite mad here :)
  18. JayBaker

    Hey, That is a great choice! Congratulations :) I'd recommend you to look for some seeds here...

    Hey, That is a great choice! Congratulations :) I'd recommend you to look for some seeds here: http://cannabisseedsforsale.com/category/budget-seeds I'll also send you a PM with a promo code!
  19. JayBaker

    Ordering Single Seeds -- Bad Idea?

    Hey Mount, Thanks! I'd be happy to answer some questions you might have! We have some very special one seed options from very popular strains right here: http://cannabisseedsforsale.com/category/single-seeds
  20. JayBaker

    Is it safe to buy seeds online?

    Thanks for the support ;) My colleagues and me are always happy to guide you through your online shopping experience and make sure you get the best service possible! You can check out some more feedback in this thread: https://www.rollitup.org/t/haze-io-cannabisseedsforsale-com.891185/
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