JRayV
Well-Known Member
I bought an XTE 100 that came with 6 white LED's and 2 blues, but that light only lasted a month before a driver failed and had to be sent back. When I got it a month later, it had been cosmetically damaged during repair, so that light was sent back for a replacement light. I got the replacement back in November, but didn't look at the LED configuration closely because I thought certainly it was the same as the light I originally purchased. It sits in the box for 2 months while I break down my garden and move to a new apartment.
2 months later, I unbox it and hang everything up. As soon as I turned the XTE on I noticed how painfully bright the blue was, and I didn't remember it being that way. I looked under the light to see that I no longer had the 6-white 2-blue configuration, but a 6-blue 2-white instead. I emailed Kyle over the weekend because I thought that there was a mistake during assembly, but his response was:
"We have changed the spectrum slightly and we do not have the other spectrum anymore. Rest assured you will not see any difference maybe a 1% difference but this will not effect your grow."
I responded and said that the reason I originally purchased this light was because of its substantial amount of white light. I asked if I could send the light back for a refund due to my circumstaces, but he replied:
"No I am sorry that is not an option. Again the ratio that was provided and is of our own design, I assure you that there is nothing that will change your grow whatsoever. It was a slight change and side by side you would see the same results."
So I told him that what he did to me was underhanded and that I will be making all of my future purchases from Area 51.
2 months later, I unbox it and hang everything up. As soon as I turned the XTE on I noticed how painfully bright the blue was, and I didn't remember it being that way. I looked under the light to see that I no longer had the 6-white 2-blue configuration, but a 6-blue 2-white instead. I emailed Kyle over the weekend because I thought that there was a mistake during assembly, but his response was:
"We have changed the spectrum slightly and we do not have the other spectrum anymore. Rest assured you will not see any difference maybe a 1% difference but this will not effect your grow."
I responded and said that the reason I originally purchased this light was because of its substantial amount of white light. I asked if I could send the light back for a refund due to my circumstaces, but he replied:
"No I am sorry that is not an option. Again the ratio that was provided and is of our own design, I assure you that there is nothing that will change your grow whatsoever. It was a slight change and side by side you would see the same results."
So I told him that what he did to me was underhanded and that I will be making all of my future purchases from Area 51.