Alienwidow
Well-Known Member
So after years of using canna, botanicare, advanced a little, house and garden, max sea, gh, and im sure i missed a couple, i decided to take a run with the popular majority around here and run dynagrow. When i got to the bottom of the bottle there was a quarter inch min, half inch max, of white solid salt build up. A layer that covered the whole bottom of the container busted off and broke apart. So needless to say i wasnt happy. I called the number on the bottle to say what the hell is going on here? Nobody answered so i left a message. I got a call back and a woman explained what i already knew, that the salts had fallen out of solution. Her explanation was that somewhere along the line the product had gotten cold and it starts a chain reaction that pulls a pile of the good stuff out of the liquid. She then danced around the issue that i had just spent 50 bucks on a product that i used and it wasnt up to par and i wasnt happy. Im no scientist here, and i have no idea what stayed in, and what fell out. I explain to her im not happy and shes just dancing around it and trying to tell me that even if she sends me another bottle, that its been cold in the warehouse and she had to bring her dogs inside or some story, so she can't gaurentee that the bottle wont be cold and crystaly. Im like, WHAT!?, so all the dynagro youre sending out is garbage right now?! So i can tell this is going nowhere and say bye.
I then called my hydro store to talk to them about this. They tell me call them back, that their store is obviously climate controled and its not their fault, it's dynagros issue. So i do hoping to talk to a different person. Nope, same lady, i tell her the hydro store says call dynagro back and talk to someone else. She starts telling me about some phone service they have to help, and im starting to get pissed already. More and more BS is getting tabled and I finally told her i was in the middle of blogging about this problem, titled dynagro can suck salt cakes. That got her attention. She put me through to someone else immediately.
The next guy i talked to knew the product and knew what was in there. He explained to me that whatever fell out of the solution was going to be the exact same recipe as whats in the recipe. So all i had to do was to add hot water. My concern was that one or two or more of the elements of the solution, wouldnt have solidified, leaving an incomplete recipe. Leaving me with a skewed npk. He assured me that it wasnt a problem but i dont know if this is the truth. Maybe someone who knows could chime in and give their two cents on if the salts all drop out at once, or if some are more prone to caking, @churchhaze.
Anyway, he just decided to end our arguement and send me a replacement. Smart move on his part, when a customer isnt happy they wont come back, and theyll tell everyone they know that dynagrow is a bunch of assholes with shitty product that turns to salt cakes. He also added that if that ever happens again, that i can run the product under really hot water and that should make it go back into solution. I told him thats a great idea, but i didnt know that there was a huge salt cake until the bottle was empty.
So im still on the fence with dynagro, but leaning twards going back to canna or maxsea. Has anyone else had the salt cake issue, or did i just get the "lucky" bottle that sat in the cold for a month somewhere along the line?
I then called my hydro store to talk to them about this. They tell me call them back, that their store is obviously climate controled and its not their fault, it's dynagros issue. So i do hoping to talk to a different person. Nope, same lady, i tell her the hydro store says call dynagro back and talk to someone else. She starts telling me about some phone service they have to help, and im starting to get pissed already. More and more BS is getting tabled and I finally told her i was in the middle of blogging about this problem, titled dynagro can suck salt cakes. That got her attention. She put me through to someone else immediately.
The next guy i talked to knew the product and knew what was in there. He explained to me that whatever fell out of the solution was going to be the exact same recipe as whats in the recipe. So all i had to do was to add hot water. My concern was that one or two or more of the elements of the solution, wouldnt have solidified, leaving an incomplete recipe. Leaving me with a skewed npk. He assured me that it wasnt a problem but i dont know if this is the truth. Maybe someone who knows could chime in and give their two cents on if the salts all drop out at once, or if some are more prone to caking, @churchhaze.
Anyway, he just decided to end our arguement and send me a replacement. Smart move on his part, when a customer isnt happy they wont come back, and theyll tell everyone they know that dynagrow is a bunch of assholes with shitty product that turns to salt cakes. He also added that if that ever happens again, that i can run the product under really hot water and that should make it go back into solution. I told him thats a great idea, but i didnt know that there was a huge salt cake until the bottle was empty.
So im still on the fence with dynagro, but leaning twards going back to canna or maxsea. Has anyone else had the salt cake issue, or did i just get the "lucky" bottle that sat in the cold for a month somewhere along the line?
