I just posted this over at grasscity and icmag, and now i'm posting it here. As much of you know, highgrade seeds has been a big mystery to much of us who inquire about them. Whether they actually send out the seeds they advertise, I will never know as I'm not taking the chance of flushing my hard earned money down the toilet. What I can say is that their customer service SUCKS. Here are the emails I've had between myself and Highgrade.
Re: QUESTIONS‏
From: HGS (info@highgrade-seeds)
Sent: Sun 6/22/08 3:52 AM
To: filber dilpep (hotboy265@hotmail)
If you can't read may I suggest you get a new pair of bifocals. If that doesn't work get another lobotomy. I sell seeds, not help for the brain dead.
You're a blithering idiot.
HGS
----- Original Message -----
From: filber dilpep
To: HGS
Sent: Saturday, June 21, 2008 11:20 PM
Subject: RE: QUESTIONS
lol.. ya know its funny you say that. Because I did check the whole site and no, my questions were not answered. And even if they were, I asked you to answer them, thats what customer service is about, but you obviously don't care. And as for it being my loss.. lol.. no i think not. It will be yours. You will lose the sales of myself and friends, along with everyone else who reads about you on the forums across the web. I might even have your site blacklisted on seedbankupdate along with a few others, so that no matter how many trolls you send out to post positive threads about your business, it will never offset the damage that will ensue to your reputation, and trust me, i've got the emails to prove it. Cheers.
--------------------------------------------------------------------------------
From: info@highgrade-seeds
To: hotboy265@hotmail
Subject: Re: QUESTIONS
Date: Sat, 21 Jun 2008 20:52:17 -0400
If you read the website all your questions would have been answered about shipping - it's all there..
As for not placing an order - that's you loss.
HGS
----- Original Message -----
From: filber dilpep
To: HGS
Sent: Saturday, June 21, 2008 2:24 PM
Subject: RE: QUESTIONS
I have, and that is why I'm asking. You don't go much into detail and only list regular, priority, and overnight. I'm assuming you're using the regular postal service of canada. So i guess what i've heard is true about your customer service being very poor. Its a shame I don't think i'll be purchasing nor will i be refering my friends to you. Nor will I be giving a good review of your site on any forum. Have a good day.
--------------------------------------------------------------------------------
From: info@highgrade-seeds
To: hotboy265@hotmail
Subject: Re: QUESTIONS
Date: Sat, 21 Jun 2008 02:41:22 -0400
Check our website for shipping options.
HGS
----- Original Message -----
From: filber dilpep
To: HGS
Sent: Friday, June 20, 2008 11:41 PM
Subject: RE: QUESTIONS
I see and what about private shipping?
--------------------------------------------------------------------------------
From: info@highgrade-seeds
To: hotboy265@hotmail
Subject: Re: QUESTIONS
Date: Fri, 20 Jun 2008 19:16:37 -0400
Overnight shipping only available in Canada.
HGS
----- Original Message -----
From: filber dilpep
To: HGS
Sent: Friday, June 20, 2008 6:02 PM
Subject: RE: QUESTIONS
I see. On your site you advertise different shipping options. Is the overnight shipping only available in canada? Also is there a private shipping company such as Fedex that can be used? I've had much better experience with private shipping as they are much more reliable.
--------------------------------------------------------------------------------
From: info@highgrade-seeds
To: hotboy265@hotmail
Subject: Re: QUESTIONS
Date: Sat, 7 Jun 2008 01:08:14 -0400
The presence of my seed bank on the internet with the great service and great prices I offer as well as unique strains I developed threatens the very existence of most other high priced and poorly run seed banks which have a vested interest in bad mouthing Highgrade Seeds. I know what I provide and no one else can touch that.
HGS
----- Original Message -----
From: filber dilpep
To: HGS
Sent: Saturday, June 07, 2008 12:18 AM
Subject: RE: QUESTIONS
Heyyy... whats up guys?? I found this post on a forum concerning your business at IC Mag:
"Lots of missing money, reports of seeds never sent, poor communication after they have your moneyect... I cant verify this but feel they plant good seed orders on various websites to off set numerous negative reports."
I'm sorry but this is very dissappointing, and if you guys are legit, its a shame that you have people working for you that cause this. Just my thoughts.
Re: QUESTIONS‏
From: HGS (info@highgrade-seeds)
Sent: Sun 6/22/08 3:52 AM
To: filber dilpep (hotboy265@hotmail)
If you can't read may I suggest you get a new pair of bifocals. If that doesn't work get another lobotomy. I sell seeds, not help for the brain dead.
You're a blithering idiot.
HGS
----- Original Message -----
From: filber dilpep
To: HGS
Sent: Saturday, June 21, 2008 11:20 PM
Subject: RE: QUESTIONS
lol.. ya know its funny you say that. Because I did check the whole site and no, my questions were not answered. And even if they were, I asked you to answer them, thats what customer service is about, but you obviously don't care. And as for it being my loss.. lol.. no i think not. It will be yours. You will lose the sales of myself and friends, along with everyone else who reads about you on the forums across the web. I might even have your site blacklisted on seedbankupdate along with a few others, so that no matter how many trolls you send out to post positive threads about your business, it will never offset the damage that will ensue to your reputation, and trust me, i've got the emails to prove it. Cheers.
--------------------------------------------------------------------------------
From: info@highgrade-seeds
To: hotboy265@hotmail
Subject: Re: QUESTIONS
Date: Sat, 21 Jun 2008 20:52:17 -0400
If you read the website all your questions would have been answered about shipping - it's all there..
As for not placing an order - that's you loss.
HGS
----- Original Message -----
From: filber dilpep
To: HGS
Sent: Saturday, June 21, 2008 2:24 PM
Subject: RE: QUESTIONS
I have, and that is why I'm asking. You don't go much into detail and only list regular, priority, and overnight. I'm assuming you're using the regular postal service of canada. So i guess what i've heard is true about your customer service being very poor. Its a shame I don't think i'll be purchasing nor will i be refering my friends to you. Nor will I be giving a good review of your site on any forum. Have a good day.
--------------------------------------------------------------------------------
From: info@highgrade-seeds
To: hotboy265@hotmail
Subject: Re: QUESTIONS
Date: Sat, 21 Jun 2008 02:41:22 -0400
Check our website for shipping options.
HGS
----- Original Message -----
From: filber dilpep
To: HGS
Sent: Friday, June 20, 2008 11:41 PM
Subject: RE: QUESTIONS
I see and what about private shipping?
--------------------------------------------------------------------------------
From: info@highgrade-seeds
To: hotboy265@hotmail
Subject: Re: QUESTIONS
Date: Fri, 20 Jun 2008 19:16:37 -0400
Overnight shipping only available in Canada.
HGS
----- Original Message -----
From: filber dilpep
To: HGS
Sent: Friday, June 20, 2008 6:02 PM
Subject: RE: QUESTIONS
I see. On your site you advertise different shipping options. Is the overnight shipping only available in canada? Also is there a private shipping company such as Fedex that can be used? I've had much better experience with private shipping as they are much more reliable.
--------------------------------------------------------------------------------
From: info@highgrade-seeds
To: hotboy265@hotmail
Subject: Re: QUESTIONS
Date: Sat, 7 Jun 2008 01:08:14 -0400
The presence of my seed bank on the internet with the great service and great prices I offer as well as unique strains I developed threatens the very existence of most other high priced and poorly run seed banks which have a vested interest in bad mouthing Highgrade Seeds. I know what I provide and no one else can touch that.
HGS
----- Original Message -----
From: filber dilpep
To: HGS
Sent: Saturday, June 07, 2008 12:18 AM
Subject: RE: QUESTIONS
Heyyy... whats up guys?? I found this post on a forum concerning your business at IC Mag:
"Lots of missing money, reports of seeds never sent, poor communication after they have your moneyect... I cant verify this but feel they plant good seed orders on various websites to off set numerous negative reports."
I'm sorry but this is very dissappointing, and if you guys are legit, its a shame that you have people working for you that cause this. Just my thoughts.