OK....first things first...is the meter calibrated?? I have the Hanna pHep red....it has two point calibration.....I calibrate it first in 7.0 then in 4.0 (since I am running acidic <pH7 water) solutions.......after that I rinse it with tap water (per instructions), turn it back on, stick it in the water to the line on the probe end where the cap stops (cap is off of course...LOL)....then I stir it around and allow it to settle......I always get accurate readings......hope this helps you......biggest thing...CALIBRATION FIRST....I usually calibrate mine once a week.
SO.....bottom line
turn on before sticking in calibration solution.....calibrate
turn off and rinse with tap water
turn on and stick into res/water/whatever you are testing
stir pen around
allow reading to stabilize
record reading
turn off pen
rinse with tap water
cap pen (do not allow electrode to become dry)
viola.....from my instruction book.....PEACE