louie2high
Member
for the 420 promotion we all know that they had a nice sale going on were u got a freebee bag of goodies that include a grinder,papers,some free seeds and a linard. well i placed my order and for the second time the attitude messes up my order and trys to bait me into another sale to get the products that were missing or damaged. the first time i orderd i received everything but my tshirt was the wrong size. the attitude sayes theyl answer emails within 24hrs...... it took them 2 weeks and about 3 emails from me to even get a response. all they sayed was that the only thing they could do is add a corrected size tshirt in my next order.... that was fine with me at the time.. but now after my 420 order i got my 2 tshirts but my pineapple express seed was damaged as in cracked and flaking like someone stepped on it. i reported this the same day to the attitude seedbank and awaited there response... it was 10 days b4 i herd from them and only to say in there exact words....
Hi there
Sorry to hear this.
As is our policy, please return the damaged items and packaging to us for a replacement
The Attitude
PO BOX 803
Ipswich
IP3 8XZ
United Kingdom
Many Thanks,
Jodie - The Attitude
*Please note that we sell our seeds for souvenir purposes only and for no other intended use*
i responded.. Your policy makes no sense. I pay 30 for some damaged seeds and have to pay to ship them back.out to u. So my total cost for 2 seeds will be around 40 per seed. Thats rediculous. What about the free papers I didntget. You just lost a customer along with all on grasscity forums. Thanx for nothing
they sayed i could send in pictures and theyd take care of it. but to make a long story short they ended up saying....
Hi There,
If I send now, I will only send the damaged item, and not the freebie. If we wait until the next order Ill send the damaged item and a an extra freebie. Please let me know.
Many Thanks,
Jodie - The Attitude
witch to me sounds like im getting baited or have somthing they owe me anyways held over my head so i come back. that to me is horrible customer service especially seeing as in all i want is what i origionally orderd. i dont see why i have to buy again or what makes them even think i want to deal with them again after this. its retarted.. i orderd somthing i should get exactly what i orderd no exceptions right??? i mean we pay 15 per seed its the least they can do....
AVOID THERE LITTLE GAMES AND DONT EVEN DEAL WITH THEM.. THEYL TIE A STRING TO YOUR EAR TO MAKE SURE U COME BACK LOL..
Hi there
Sorry to hear this.
As is our policy, please return the damaged items and packaging to us for a replacement
The Attitude
PO BOX 803
Ipswich
IP3 8XZ
United Kingdom
Many Thanks,
Jodie - The Attitude
*Please note that we sell our seeds for souvenir purposes only and for no other intended use*
i responded.. Your policy makes no sense. I pay 30 for some damaged seeds and have to pay to ship them back.out to u. So my total cost for 2 seeds will be around 40 per seed. Thats rediculous. What about the free papers I didntget. You just lost a customer along with all on grasscity forums. Thanx for nothing
they sayed i could send in pictures and theyd take care of it. but to make a long story short they ended up saying....
Hi There,
If I send now, I will only send the damaged item, and not the freebie. If we wait until the next order Ill send the damaged item and a an extra freebie. Please let me know.
Many Thanks,
Jodie - The Attitude
witch to me sounds like im getting baited or have somthing they owe me anyways held over my head so i come back. that to me is horrible customer service especially seeing as in all i want is what i origionally orderd. i dont see why i have to buy again or what makes them even think i want to deal with them again after this. its retarted.. i orderd somthing i should get exactly what i orderd no exceptions right??? i mean we pay 15 per seed its the least they can do....
AVOID THERE LITTLE GAMES AND DONT EVEN DEAL WITH THEM.. THEYL TIE A STRING TO YOUR EAR TO MAKE SURE U COME BACK LOL..