Unclebaldrick
Well-Known Member
I have worked in the industry and I am quite aware that what you say about kitchen operations is true.. However, when the operating hours get set, it is fully the intention of the people setting those hours to accept business until then. If they don't, they can say that their kitchen closes at 8:30 or whatever.You might need to have worked in the restaurant industry for this to ring true with you.
The kitchen staff often start to clean and put stuff away before close. Maybe there hasn't been a customer ordering food for an hour, most of the time they are trying to get a head start on cleaning because it takes like 2 hours depending on the size of the kitchen.
So ordering food 20 mins before close isn't just making the staff stay an extra 20 mins. It's making to staff stay an extra 2 HOURS and 20 mins.
And cooks don't get tips. Which sucks. Also the reason I chose to work front of the house in all city restaurants I worked at.
I think it's a dick move. Just my opinion though.
But the employees get used to closing at a time earlier than they might. They set up their coke deals, etc under the assumption that they will get out "early" and get pissed off if they don't. I know plenty about restaurants and the restaurant business.
So gosh, they had to do their job later than they would like - it happens. Quit whining and get a different job rather than taking it out on people showing up before closing. You can whine that it sucks and I would agree with you. But that the customers are assholes? Nope. That's just a shitty work ethic.