I got my beans from ILGM, Aug of this year, took about 2 weeks after my card cleared, and as someone else stated, my order was messed up, they forgot my blueberry beans, but about one and a half weeks later, I got triple the beans as a replacement. Took a month or more to receive my plant protector kit I ordered with the beans, but I had no problem waiting for that as the beans were the most important. I also ordered their nute line, but I'm not using it on this grow. Gonna do a comparison with ff nutes on my next grow. The costumer service was good for my experience and patience was key. I found out they took a hit when some not so intelligent individual made a YouTube video showing the stealthy packing ILGM used which of course customs gladly appreciated. I'm in the states and I would recommend this company but with a precaution: Be Patient and stay in touch with the company.