All we can tell you is tapatalk is not available for Riu
There's too many variables
Maybe the users have tapatalk on their phones and for whatever reason it still posts the signature as a glitch but they don't see it because on mobile you don't see signatures
Or maybe for some reason their tapatalk still works but won't work if they delete or update it with our website
Maybe they have older phones that can't do the new updates
There's so many various reasons as to why with mobile and I won't go chasing down several forum members badgering them to figure it out sorry
I'm sorry but at the moment tapatalk does not support Riu and I'm going to keep it that way because they have really bad security and I prefer our users to have their security as a priority
Here is proof rollitup is not on tapatalk
View attachment 3559250
Is there a reason you do not believe me? I am trying my best to make it clear why tapatalk is not supported and why we will not be enabling it
All my support answers are honest and up to date best of knowledge
Hope this helps