As you are all aware we are experiencing problematic issues with rollitup since late evening Saturday the 26th 2015.
There are so many issues that forth come in this problem it is all related to the same issue, so there is no use in listing all problems you would have as a user as it is a lengthy list.
Just know any issues you have using the website are all one in the same.
If It has seemed like I have ignored the issue, this is incorrect It was alerted to the Owner as soon as I noticed the problem, early morning Sunday the 27th
Unfortunately my account is even more restricted when the website fails like this (I assume this is due to my admin privileges) , and it is increasing impossible for me to answer any PM's , or any threads on the subject matter.
I apologize I have not been vocal but I did do the behind the scenes work.
The owner is currently out of the country on vacation he was alerted to the issue on Sunday morning, and from there he contacted the server admin who fixes rollitup. I have no direct contact with the server admin himself.
No mod staff has any contact with the server admin, no mod staff but myself and Potroast (who uses the rollitup account) have access to contact the owner of the website.
Sadly, because it was a holiday when this happened, our staff were off enjoying the time either at home or via out of the country.
So I apologize for the lack of communication , and the amount of time it is taking to fix the problem.
I encourage all users to look at our facebook page, when the server goes down like this as it is my best way of communicating any ETA's or fixings to public masses as I can never get a thread or post in when the website is down.
You do not have to "like" the page, you do not have to be logged in to see the page
https://www.facebook.com/rollituporgofficial
I know there is a great deal of speculation, I also know there is a great deal of users who have technical advice and enjoy giving it to me.
I am not in any way shape or form a web developer, I have never once been one.
You are speaking to me in chinese when you write to me about how to fix the problem
I am simply a forum admin who helps with basic (key word ) user support, our forum mods are also mods who help with basic user website support,
None of us are the websites web developer.
Additionally the web developer does not log onto rollitup nor does he hold an account here,
While I appreciate your technical advice it does not go anywhere past my inbox.
So I have no eta on when it will be fixed I assume this is because the owner is still enjoying his vacation out of country, he has alerted the server admin whom I faithfully trust is on the issue.
Thank you with being so patient in the process along with being patient with me., I know it is frustrating.
I hope everyone has a wonderful new year
There are so many issues that forth come in this problem it is all related to the same issue, so there is no use in listing all problems you would have as a user as it is a lengthy list.
Just know any issues you have using the website are all one in the same.
If It has seemed like I have ignored the issue, this is incorrect It was alerted to the Owner as soon as I noticed the problem, early morning Sunday the 27th
Unfortunately my account is even more restricted when the website fails like this (I assume this is due to my admin privileges) , and it is increasing impossible for me to answer any PM's , or any threads on the subject matter.
I apologize I have not been vocal but I did do the behind the scenes work.
The owner is currently out of the country on vacation he was alerted to the issue on Sunday morning, and from there he contacted the server admin who fixes rollitup. I have no direct contact with the server admin himself.
No mod staff has any contact with the server admin, no mod staff but myself and Potroast (who uses the rollitup account) have access to contact the owner of the website.
Sadly, because it was a holiday when this happened, our staff were off enjoying the time either at home or via out of the country.
So I apologize for the lack of communication , and the amount of time it is taking to fix the problem.
I encourage all users to look at our facebook page, when the server goes down like this as it is my best way of communicating any ETA's or fixings to public masses as I can never get a thread or post in when the website is down.
You do not have to "like" the page, you do not have to be logged in to see the page
https://www.facebook.com/rollituporgofficial
I know there is a great deal of speculation, I also know there is a great deal of users who have technical advice and enjoy giving it to me.
I am not in any way shape or form a web developer, I have never once been one.
You are speaking to me in chinese when you write to me about how to fix the problem
I am simply a forum admin who helps with basic (key word ) user support, our forum mods are also mods who help with basic user website support,
None of us are the websites web developer.
Additionally the web developer does not log onto rollitup nor does he hold an account here,
While I appreciate your technical advice it does not go anywhere past my inbox.
So I have no eta on when it will be fixed I assume this is because the owner is still enjoying his vacation out of country, he has alerted the server admin whom I faithfully trust is on the issue.
Thank you with being so patient in the process along with being patient with me., I know it is frustrating.
I hope everyone has a wonderful new year
