LiquidJade
Active Member
What's up my fellow growers.
I hate to make a posting like this but I felt I had to do no one else runs into this problem.
Last night I was making a order from Crop King Seeds.
This morning I got a phone call saying someone was using my card in China. Now CropKing is in Canada. Over all my transaction was declined because they could not process my card outside of the USA. I forgot.
But here is the part of the story I want you to hear. I talked with Lisa on the web chat to ask what was up. This is how the talk went:
Lisa
Hello Jon. How may I help you?
Jon
I just tried to order from you last night and this morning my card was said to be used in China shopping mall...
Lisa
9:11 am
Jon... understand that most seed companies don't even allow credit cards for AMericans
tell your government to change the laws
Jon
Kind of upsetting this has never happened to me before and your website was the only one I have used
Lisa
then tell your government to change the laws
or pay cash like 50% of our customers
Jon
That is not a very friendly response...
Why the hostility?
I would be happy to use my paypal if you accept that payment
Lisa
because Americans need to understand that we are actually doing you a favor
you are not even allowed to order seeds
let alone use your credit card
Jon
Ok. At the end of the day money is money... Why does it matter who it comes from?
Lisa
correct
Jon
I am not understanding the hostility for Americans that you have?
Lisa
it is your government
they set the rules
and the rules say "you are not allowed to use a credit card or even buy seeds"
so we break these rules for you people
Jon... I am very busy here.
what is your question?
Jon
Your website seems very friendly but I don't understand the hostility to me because our government.
I am sending you a msg because my card number was somehow taken from your site and used in China
And you are on the subject of our government..
Delivered
And after that point she closed the chat.
So it seems that CropKing has a problem with Americans
I honestly thought it was a valid question I was asking... But I was met with hostility.
Just be warned people please. Business is business there in no way should anyone get a response like that. Even more so when they said there company is based on "word of mouth".
LiquidJade
UPDATED:
10am just called them.
Just now got off the phone with the "owner" of the company. Said his name was mark. He is the largest seed guy in the world!!!
Anyways. I was informed he was doing me a favor in even taking my phone call. He stated that he was so busy with orders that he does not care about my order he needs less orders because of his demand. It's bad business I think. I am just letting the growers know.
I don't know guys...
Honestly that is not the response I was wanting to get....
I hate to make a posting like this but I felt I had to do no one else runs into this problem.
Last night I was making a order from Crop King Seeds.
This morning I got a phone call saying someone was using my card in China. Now CropKing is in Canada. Over all my transaction was declined because they could not process my card outside of the USA. I forgot.
But here is the part of the story I want you to hear. I talked with Lisa on the web chat to ask what was up. This is how the talk went:
Lisa
Hello Jon. How may I help you?
Jon
I just tried to order from you last night and this morning my card was said to be used in China shopping mall...
Lisa
9:11 am
Jon... understand that most seed companies don't even allow credit cards for AMericans
tell your government to change the laws
Jon
Kind of upsetting this has never happened to me before and your website was the only one I have used
Lisa
then tell your government to change the laws
or pay cash like 50% of our customers
Jon
That is not a very friendly response...
Why the hostility?
I would be happy to use my paypal if you accept that payment
Lisa
because Americans need to understand that we are actually doing you a favor
you are not even allowed to order seeds
let alone use your credit card
Jon
Ok. At the end of the day money is money... Why does it matter who it comes from?
Lisa
correct
Jon
I am not understanding the hostility for Americans that you have?
Lisa
it is your government
they set the rules
and the rules say "you are not allowed to use a credit card or even buy seeds"
so we break these rules for you people
Jon... I am very busy here.
what is your question?
Jon
Your website seems very friendly but I don't understand the hostility to me because our government.
I am sending you a msg because my card number was somehow taken from your site and used in China
And you are on the subject of our government..
Delivered
And after that point she closed the chat.
So it seems that CropKing has a problem with Americans
I honestly thought it was a valid question I was asking... But I was met with hostility.
Just be warned people please. Business is business there in no way should anyone get a response like that. Even more so when they said there company is based on "word of mouth".
LiquidJade
UPDATED:
10am just called them.
Just now got off the phone with the "owner" of the company. Said his name was mark. He is the largest seed guy in the world!!!
Anyways. I was informed he was doing me a favor in even taking my phone call. He stated that he was so busy with orders that he does not care about my order he needs less orders because of his demand. It's bad business I think. I am just letting the growers know.
I don't know guys...
Honestly that is not the response I was wanting to get....
