I did email GU, personally, as I stated. Given his response, I think it's warranted to post it here. What's your point? That the only people that are allowed to post here are those with positive comments? Here's a negative one. If Gu handled things differently, this would have gone differently.
He refused to budge and promised, promised, a sale to follow; the sale never followed for the strains I wanted, so his comment had nothing to do with me; he was going to release whatever he was going to release, and I'd get whatever was given. That is the complete opposite of customer service.
And I'm so tired of the arguments that just because a lot of people said something it must be true, and everything I said must be false.
The fact that lots of people have posted here doesn't change my previous interaction with GU and GPS; it doesn't change the fact that he had false advertising up for a few weeks after switching to pack sales only, saying there would be a 10% per hour reduction, and only actually giving a 5%. I watched this problem on his site for weeks while trying to pick beans.
Again, you didn't address whether he had a physical location; you're just providing information for a business you have no part in. Does he have a physical location? Why would you ever respond to that if you didn't look it up or know?
If you can't understand why companies like that green solution and livwell would have invested costs that might justify their prices, you're being deliberately obtuse. There is an absolute difference between a company that doesn't have at least 33% overhead hanging over them and one that does. Now, I don't know that information, but it would only make my opinion about this company worse.
And the decision to fly tripple 6s requires believing words have no meaning. He could have done a really nice 60 or 65 of 70 percent discount and 600, 650 or 700 dollar total order.
This is not what I want to believe: that I am buying seeds from the type of company that would fly triple 6s. He could have put cool ghosts and goblins on the site, but he flew triple 6s; it meant something to him.
Gu only got my business because he was local in Colorado. Gu, you lost my business because you refused to process a single seed sale, literally, the day after the company switched, because you made a blanket statement that the strains I wanted would end up on sale, because your advertising was deceptive for weeks as I was trying to process an order for things I didn't want, and because of this Halloween thing. It's just dumb. Now I'm growing strains that I didn't want, and I'm unable to grow the strains that I did want for specific purposes.
Admittedly, if I didn't already have a few negative encounters with Gu, this wouldn't have been an issue.
Lets see if anyone else here is honest enough to agree that they also saw the 10% and 5% discrepancy.
It's really sad. His gear looks great. I picked up two strains that I didn't really want because the ones I did were 100+. I vote with my money. And if Gu isn't honest enough to admit the 10% and 5% discrepancy, which when compounded over an entire day is a huge price difference, I would never purchase here again. The fact that he didn't leave a simple message on here identifying the mistake and offering the 10% discount that he had advertised speaks volumes.