Sorry to necro this old thread, but the questionable things currently going on at GPS definitely deserve more attention.
The only reasons I went with GPS over other seed companies (good customer service and gold nugget rewards) have officially vanished.
Gu is now personally refusing to honor previously saved gold nuggets. Nuggets that were in NO WAY received through the purchase reward glitch are also being mass deleted with NO warning, NO recourse, and NO offer to redeem.
I really don’t like discussing things like this publicly, but I have already exhausted private options.
Also, I feel it is important this be brought to light for possible new customers, as a negative change in the GPS attitude toward customer service relations is definitely currently occurring.
It really is a shame. After over a year of exclusively GPS, I am now forced to move on to other more consistent, more reliable, and quite frankly, more honorable seed companies due to these recent, truly questionable business decisions.