For those who have not recieved their card yet, have you heard about when you were approved? I haven’t been able to get through to talk to anyone today or yesterday.
Unfortunately, calling them is the only sure way to know that you've been approved (that I know of) until you get your card in the mail.
I contacted them by phone on two separate occasions to check my status. Each time I just called at random times throughout the day. The first time getting through was after 3pm the other just before noon.
When you call, there are two different greetings.
1. You will hear a recording stating their operating hours and you won't get through to anyone.
2. The greeting will say something about heavy call volume and to stay on the line.
With greeting number 2, the longest I waited was about 8 minutes before someone answered.