Posting Pics

GreenGawg

Member
I was trying to post some pictures of my girls. I keep getting a upload error?? Anyone have any ideas ? Thanks ….
 

sunni

Administrator
Staff member
could be a variety of reasons. most likely too big, you havent provided enough information to really help with
moved to support forum
 

mr. childs

Well-Known Member
Ok same thing as above
Could be a variety of reasons you’re not giving me any infor to go on

Phone or pc if so which phone and which os
What browser
What size
Etc etc
I need info to help
mac, firefox, high sierra, it was a screenshot maybe 1920 x 1080

it stops at 12%
 

sunni

Administrator
Staff member
mac, firefox, high sierra, it was a screenshot maybe 1920 x 1080

it stops at 12%
wifi ? Or Ethernet ?
If it’s stopping it’s connection is too poor or too large image I can’t remember the file size requirements off hand but try a smaller photo
 

It's not oregano

Well-Known Member
Another mac user with an old version of firefox been having the same problems for a long while...pic loads part way then stops and errors. Wired ethernet.
Same pics on a pc literally 2 feet away on the same desk with same ethernet etc also using firefox loads every time without fail.
Tried using safari on the mac and got the same partial upload with a file that had loaded fine on the pc. Looks like macs are the problem....
 

sunni

Administrator
Staff member
should i email a screenshot since i cant upload it ?
I don’t have a company email
But I know what you’re talking about

It seems your Mac computer itself is the issue I haven’t had anyone else complain until now so I’ll report it for fixing
 

mr. childs

Well-Known Member
hmm... but its the same mac i have been uploading on for awhile? i am able to upload pics on other sites also. i cant upload with my ipad, iphone, or my s6 when it was working. i will try again on another device to see if it is truly an isolated issue. thanks for the help.
 

mr. childs

Well-Known Member
Another mac user with an old version of firefox been having the same problems for a long while...pic loads part way then stops and errors. Wired ethernet.
Same pics on a pc literally 2 feet away on the same desk with same ethernet etc also using firefox loads every time without fail.
Tried using safari on the mac and got the same partial upload with a file that had loaded fine on the pc. Looks like macs are the problem....
i am using the most recent version of quantum though...
 

blake9999

Well-Known Member
1920 x 1080 is a pretty big picture. Maybe if you resize it smaller it may work. There is a 10 meg limit on file sizes. Could be that your picture is just a tad on the large size.
 

mr. childs

Well-Known Member
1920 x 1080 is a pretty big picture. Maybe if you resize it smaller it may work. There is a 10 meg limit on file sizes. Could be that your picture is just a tad on the large size.
the screenshot is 2mb though... when my s6 was working i have uploaded much larger pics
 

mr. childs

Well-Known Member
this screenshot was taken & uploaded on an older mbp running el capitan & firefox quantum 64.0Screen Shot 2019-04-04 at 10.33.29 AM.png
 
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It's not oregano

Well-Known Member
i am using the most recent version of quantum though...
Sorry, i may have written that poorly.

I also have the same problem as yourself. I am on an older mac with an older operating system (10.6) but getting the same error - partial upload then error message, with pics that upload fine on a pc.

I tried safari and got the same error so ruled out firefox as the problem, my network and picture were fine as the pc uploads them fine, so it only leaves macs as being the cause.

That is 2 mac users with the same error. Hopefully that might give Sunni something more to tell the tech people.
 
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