Sol-Skin, let the journey begin...

Airwalker16

Airwalker16

Well-Known Member
BuddyColas said:
Patience grasshopper.
Welight is trying to run a profitable business with varying prices and exchange rates...and he's very busy.
I ordered 6 strips with DHL shipping to the USA, not express, and it cost $20 something.
The 3000K/90CRI strips are great by the way.
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Thanks a million times over.
 
GreeneryBob

GreeneryBob

Well-Known Member
I ordered 20 strips to Canada and I think it was around $40-50, but with the RIU discount, with shipping was LOWER than the original list price.

Shipping is quite reasonable considering the distance I think.

I paid slightly more in shipping for six tiny flower initiating boards from HLG :-? through Fedex.
 
diggs99

diggs99

Well-Known Member
GreeneryBob said:
I ordered 20 strips to Canada and I think it was around $40-50, but with the RIU discount, with shipping was LOWER than the original list price.

Shipping is quite reasonable considering the distance I think.

I paid slightly more in shipping for six tiny flower initiating boards from HLG :-? through Fedex.
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When did you order your strips bob?
 
GreeneryBob

GreeneryBob

Well-Known Member
Late April, should arrive in a few days....took awhile as some parts were backordered, but Mark was good about answering emails explaining the delay and info about the boards.

I would not hesitate to order from there again. Also, when you order stuff from Australia you know the people working there are paid at least reasonably well as labour and wage standards are higher than in most places.
 
diggs99

diggs99

Well-Known Member
GreeneryBob said:
Late April, should arrive in a few days....took awhile as some parts were backordered, but Mark was good about answering emails explaining the delay and info about the boards.

I would not hesitate to order from there again. Also, when you order stuff from Australia you know the people working there are paid at least reasonably well as labour and wage standards are higher than in most places.
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Yep agreed.

I ordered 54 strips from Mark last week. I am excited to get them and get the light built. They look like nice strips.

He told me there is no more discount code for RIU and that all prices are adjusted accordingly. I was a little late to the party on that unfortunately.

Still pleased with my dealings with him so far tho.
 
GreeneryBob

GreeneryBob

Well-Known Member
diggs99 said:
I did originally buy a 4x8 table, but with the lip of the table and the extra 12" in width, it was a little too cramped in the space and i didnt like it, so i decided to make a 3x12 to suit my needs a little better.
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Too many people ignore personal comfort in things like grows. More comfort=more love for what you're doing=happier gardening=happier plants=better weed!
 
diggs99

diggs99

Well-Known Member
GreeneryBob said:
Too many people ignore personal comfort in things like grows. More comfort=more love for what you're doing=happier gardening=happier plants=better weed!
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Agreed, i felt with the 3x12 table layout, i could have easier access to the entire canopy and also have a comfortable amount of walking/working space in front of the table. best of both worlds.
 
diggs99

diggs99

Well-Known Member
Has anyone heard from @welight lately?

I fired off a DM few days ago and also sent messages through the cutter chat option, havent heard back from anyone since i placed my order Last Monday.

Not trying to seem impatient, but i am lol
 
grisbi

grisbi

Well-Known Member
diggs99 said:
Has anyone heard from @welight lately?

I fired off a DM few days ago and also sent messages through the cutter chat option, havent heard back from anyone since i placed my order Last Monday.

Not trying to seem impatient, but i am lol
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relax, its take time with cutter sometime, but everything is sent finaly!
 
diggs99

diggs99

Well-Known Member
grisbi said:
relax, its take time with cutter sometime, but everything is sent finaly!
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Hey, im still quite relaxed yet.

But business is business and communication is EASY

Its been 8 days now since i placed my order, no communication at all from cutter/mark...ive sent multiple messages

We asked him before i made the order, what the time frame was for orders and he assured us it was 2-3 days after order was placed it would be shipped. Well its 8 days later and i have no idea whats going on with the order. I could have ordered from digikey or arrow and had the lights built by now lol

edit: I messed up saying it was 10 days, its been 8 days, not 10
 
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grisbi

grisbi

Well-Known Member
diggs99 said:
Hey, im still quite relaxed yet.

But business is business and communication is EASY

Its been 10 days now since i placed my order, no communication at all from cutter/mark...ive sent multiple messages

We asked him before i made the order, what the time frame was for orders and he assured us it was 2-3 days after order was placed it would be shipped. Well its 10 days later and i have no idea whats going on with the order. I could have ordered from digikey or arrow and had the lights built by now lol
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yes i definitly know what you mean, i cannot say anything against that !
hope you will get answer really soon ( was one of the first witch bought solstrip, was verryyyyyyy long ^^)
 
Rocket Soul

Rocket Soul

Well-Known Member
diggs99 said:
Hey, im still quite relaxed yet.

But business is business and communication is EASY

Its been 10 days now since i placed my order, no communication at all from cutter/mark...ive sent multiple messages

We asked him before i made the order, what the time frame was for orders and he assured us it was 2-3 days after order was placed it would be shipped. Well its 10 days later and i have no idea whats going on with the order. I could have ordered from digikey or arrow and had the lights built by now lol
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Try direct emails.
[email protected]
[email protected]
[email protected] - seems like marks family doesnt get to travel and is good at mailing back. But as far as i i understand, cutter dont do status updates. Even if something is out of stock they will generally just wait until its in stock with no real communication.
I ended up calling them in the end and got my stuff sent out. You may need to do this too.
 
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