Just an update to this thread for anyone watching. I called KIS organics today. The lady on the phone was essentially useless, and had no knowledge of soil or amending, or their product line. I asked her if there was anyone with product knowledge or experience there that could field some questions regarding my soil tests and she advised that there is nobody that fits that role there. She tried to refer me to some “consultant” company, where I assume I’d have to pay some ridiculous amount of money for them to look at my soil analysis and tell me what to order from KIS.
Ladies and gentleman, I don’t think my expectations here are unreasonable. If I walk into a Radio Shack to purchase a part for a broken electronic item, am I referred to an electronics “consultant” down the road? No. If I go to Home Depot with a busted pipe, do they refer me to a plumber just to figure out which piece of pipe I need to purchase? No. The people working in these settings have knowledge and can steer me in the direction towards which purchase to make.
This cannabis “industry” and its “consultants” are on my last nerve. I won’t be supporting KIS organics, and I will openly trash their reputation until Tad and gang pony up some dough to hire a damn employee with agricultural knowledge to provide CUSTOMER SERVICE TO CUSTOMERS. My opinion is that too many podcasts and too much attention in this growing field are going to Tad’s head. When you don’t have time to dedicate to customers anymore because your business is growing so rapidly, you use some of that profit to reinvest and hire some staff that know their asshole from a hole in the ground. That’s my rant for today. Signing off to smoke a joint and calm down from this absurd bullshit of a phone call I just had.
Oh yeah, I called my local Concentrates and they offered to review my results and advise me on what I need to purchase from them. Customer service - who woulda thunk it? I know where I’ll be sourcing my stuff from.