I deal with thousands of families I give them safe clean and wonderful housing I cannot get emotionally involved in every single one of them or I couldn’t do my job. There’s an emotional detachment that you need to do in order to survive in this business because everybody has a sob storyThis goes back to what I said about people acting in a way that they are being treated. Your attitude about not caring about what people are going through get reflected in their not caring about the trouble you and your business/family go through when they act shitty about paying their rent to you instead of using the system when it benefits them.