@m99smith @Caliverner @93OG
First,Do sorry for the inconvenience brought to you.
All the lights do pass very strict certificated and test well before the shipment.Please trust the quality and warranty are guarranteed. No worries, please contact us at the first time. We have our after-sale team ,Techinical Team,repair center to help you address the issue. Need your kind assitance, it will be good for us to find out the issue and avoid the same issue happen, if the problem was caused by us.
1.All the lights passed the strict cerfictied, ETL,UL,RoHS, CE,etc
View attachment 4686171
2.Test every light well before shipment.
View attachment 4686160
2. Have own factory,Professional R&D Team to support the high quality products.
View attachment 4686161
3.Have Repair center available in US/UK/DE/AU/CA, Warranty is guarranteed, no worries. don't forget to contact after-sale team. They will help you.