Free tent give away sponsored by Spiderfarmer. 2nd SF1000 with spiderfarmer 2x2 tent grow. This time with fem seeds

Enter to win my 2x2 tent once this grow is complete.

  • Total voters
    164
twentyeight.threefive

twentyeight.threefive

Well-Known Member
insomnia65 said:
I've heard nothing but good @SpiderFarmer with there lights and their tents.

Well I did till I read above.
Click to expand...
To be fair it wasn't listed with a dimmer. Although within a week the model changed on Amazon to a dimmer version and I was sent one without the dimmer.

Quality companies take care of their customers. So far SF hasn't, nor do I think they even care. Exactly why I would never give them money again.
 
Last edited:
insomnia65

insomnia65

Well-Known Member
twentyeight.threefive said:
To be fair it wasn't listed with a dimmer. Although within a week the model changed on Amazon to a dimmer version and I was sent one without the dimmer.

Quality companies take care of their customers. So far SF hasn't, nor do I think they even care. Exactly why I would never give them money again.
Click to expand...
Agreed.
 
Wizzlebiz

Wizzlebiz

Well-Known Member
twentyeight.threefive said:
To be fair it wasn't listed with a dimmer. Although within a week the model changed on Amazon to a dimmer version and I was sent one without the dimmer.

Quality companies take care of their customers. So far SF hasn't, nor do I think they even care. Exactly why I would never give them money again.
Click to expand...
This thread really isn't the place to air out grievances with them. They have done something good here. Let them have that moment please.
 
evergreengardener

evergreengardener

Well-Known Member
twentyeight.threefive said:
To be fair it wasn't listed with a dimmer. Although within a week the model changed on Amazon to a dimmer version and I was sent one without the dimmer.

Quality companies take care of their customers. So far SF hasn't, nor do I think they even care. Exactly why I would never give them money again.
Click to expand...
So they sent you exactly what you ordered! and you’re mad they won’t send you a second light because they came out with a new model. Damn that’s some entitled shit right there.
It’s not like it shipped to you broken and they won’t replace it. You just want more just cause.
27C3A8F7-3F38-4B43-BEBB-70F21BA1D9E4.jpeg
I bought a truck in the beginning of 2020, then the 2021 model came out. Do you think I should call GMC and see if they would just replace my truck with a new one!
 
twentyeight.threefive

twentyeight.threefive

Well-Known Member
evergreengardener said:
So they sent you exactly what you ordered! and you’re mad they won’t send you a second light because they came out with a new model. Damn that’s some entitled shit right there.
It’s not like it shipped to you broken and they won’t replace it. You just want more just cause.
View attachment 4851231
I bought a truck in the beginning of 2020, then the 2021 model came out. Do you think I should call GMC and see if they would just replace my truck with a new one!
Click to expand...
Yes that's exactly it...

I bought a light, the next week it changed with the added dimmer. I paid the same price for something that they all now include. All I'm saying is that a quality company would have made it right. The least they could have done when I asked them about the change, was send out the parts to update it, if they didn't want to do an exchange.

Call it whatever you'd like. I've learned my lesson with them. They will never get my business again. I'm sure they're devastated, I know.

I ran into almost a similar issue on my next light purchase with another company. The light went on sale literally the next day after I placed an order at full price. The company did right and adjusted the pricing on my order. They were extremely helpful from start to finish. Not only does this company create the highest quality lights they are stand up people too. They will most definitely be getting my order when I need my next light.
 
You must log in or register to reply here.
Top