I just had a package get to me in about 9 days, it was opened up seeds taken and resealed. Sannie was kind enough to resend item again. Got the package in 10 days and same thing, someone from the post office stole my f'in seeds again. Now I have 2 bacto's and 2 sets of sponge pots and no seeds. I sent him an e-mail telling him what was going on, didn't even expect him to reship for a third time. He e-mailed me back and told me that this was happining all over the US so he no longer sends the sponge pots and now sends items in a stealth package. A small white box was just to easy of a target for the postal thieves. So he resent my order with the new stealth packaging, thats what I call customer service! Real stand up guy. I will definetly place another order the day my beans arrive.