HighLifeSeeds.com to me
show details 2:23 AM (7 hours ago)
Hello
We have seen a copy of the email that had been sent. It appeared to be sent from an independent email
Software company and also all links within the email were to some free hosting page I believe that is not
Online when I visit the links.
The affiliate we believe the one to have sent the email had their account terminated immediately when
We received a complaint of spam. We have emailed them for an explanation but are yet to receive one
The affiliate in question is located in New Delhi, India from there registration details provided to us so
There is time difference of some 9+ hours. When (or if) we get a reply i will of course forward it to you
I must re-iterate that we do NOT send email marketing. We do not even email our own customers
With marketing offers as the majority of our customers use the guest checkout feature which
Means we do not store any of their information. The only advertising we engage in are online banner
Advertising on selected websites.
We do not hold nor have seen any of your information or anyone elses that is not a direct (bought from
Our website only) customer of High LifeSeeds.
We do not like being caught in the middle of the an incident that is not our doing as it reflect badly on us.
People who send spam usually harvest email addresses or buy databases online and have no care
About peoples private data. We receive 100+ spam emails daily to our various email accounts promoting
All items. Some emails contain personal info as in name, city etc while others are generic.
We are a small honest company who cares about its customers. Our policy is NOT to store customers
Information unless they expressly wish us to. We believe in privacy & respect our customers. It
Concerns us that we are being made the target of a negative campaign for something which is not our
fault. It someone has a copy of the attitude seed companies database that is an issue for them. We have
NONE of anyones data other than our own customers who purchased directly from our website.
As stated above we do not store customer data. In fact from our many customer only a small handful
(approx 5%) register an account to store there info on our site.
I hope this clarifies our position. It is concerning for us that someone has either used our company as
some sort of scapegoat or that just some unscrupulous person has been trying to cash in on a database
they shouldnt have by using it to promote the products of a legitimate & unknowing company like us.
It could have happened to any other seed bank that operates an affiliate program as there is nothing
stopping any person from joining an affiliate program and promoting it any way they like, its the
affiliate program operator who has to take immediate action if an affiliate is caught promoting the
affiliate program in a way which violates policy. This we have done immediately. From the time we
were notified of a complaint/problem it took us only an hour to terminate the affiliates account.
Thank you for your email & for allowing us the opportunity to provide our feedback. We have tried
To register an account on Rollitup as we are not members, so that we could post an official reply
as I have to you here yet their website is not allowing registration, we have tried several times. So
The best we have been able to do is to reply to anyone who emailed us with their questions.
I wish you a good weekend
Caroline
Customer Support
----------------------------------------
http://www.HighLifeSeeds.com
When only the best is ever enough!
this is what I just read from Highlife....
Naamsate'