Some sort of shipping issue? You'll have to be more elaborate, what exactly goes wrong with shipping? I've ordered all kinds of stuff through the mail and I would be plenty pissed off if it didn't come. No other company can get away with that kind of B.S. if you ordered anything else you would get it! They just use this as an excuse to rip people off IMO, they know we can't do anything about it.
They screwed up my order, they took my money, they ripped me off, they ignored my e-mails, gave me terrible excuses, and left me VERY, VERY dissatisfied! That company completely turned me away from all internet breeders, I no longer use any of them. It is far too easy for them to take my money and say "We don't know what happened"