Has anyone ordered from everyonedoesit.com, NEED YOUR HELP

H

harold1234

Member
Hey peoples i recently ordered a weed star water pipe off the website and they are having card proccessing difficulties and they said 5-7 days till they can process card payments, well its been 9 days and my order still hasnt been shipped. ive gotten bowls and other gear off the web and this is my first time having probelms. your advice/suggestions?
 
researchkitty

researchkitty

Well-Known Member
They've been around for longer than I've been smoking, why not call or email them?





Telephone
General Enquiries & Customer Support:
08456 420 420 (UK Local Rate Call)


International Customer Support Line:
+44 (0)208 424 9991


Our telephone lines are open between
9am - 6pm GMT, Monday-Friday and 10am - 2pm GMT Saturdays.


Regular Mail
Send standard mail correspondence:


Everyone Does It
Unit D1
Phoenix Industrial Estate
Rosslyn Crescent
Harrow, London
HA1 2SP
United Kingdom


Customer Support and FAQ's
For all Enquiries and Customer Support Issues


For all Customer Support and Enquiries we now operate a helpdesk and ticketing system. You can find answers to most questions and raise a support ticket there.


Please visit : support.everyonedoesit.com


Please raise a ticket we guarantee to answer every ticket within 24 hours subject to our usual opening hours, please allow extra time for a ticket raised over the weekend.


Glassware Queries
If you have queries regarding our glassware range including Roor, Roor Custom and Hurricane ranges these can also be answered through our support desk.
 
rmx

rmx

Member
I've recently started using EDIT again, and I used to buy from them fairly regularly many years ago (back when it was legal to buy fresh magic mushrooms in the UK... So yeah, we're speaking 8 years or so :p).

They've always been extremely reliable. They have a good rep, good quality products, fast delivery and they often throw in some nice little freebies, even on relatively small orders. I can't fault them at all, so don't worry or stress - I'm 100% sure they'll pull through for you.
 
E

everyonedoesit.com

New Member
harold1234 said:
they dont answer their phones and takes 2 days to answer emails
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Hi Harold

please read this http://www.everyonedoesit.com/blog/index.php/important-information-about-our-payment-processing/

It is taking a little longer than we anticipated for us to get fully back up and running, if you have raised a support ticket please let me know the number so that I can look into it.

As you can imagine our telephone lines have been melting due to this problem and we ask that all support requests are sent through our helpdesk.

http://support.everyonedoesit.com

please bear with us through this difficult time we should be back to normal shortly!
 
H

harold1234

Member
everyonedoesit.com said:
Hi Harold

please read this http://www.everyonedoesit.com/blog/index.php/important-information-about-our-payment-processing/

It is taking a little longer than we anticipated for us to get fully back up and running, if you have raised a support ticket please let me know the number so that I can look into it.

As you can imagine our telephone lines have been melting due to this problem and we ask that all support requests are sent through our helpdesk.

http://support.everyonedoesit.com

please bear with us through this difficult time we should be back to normal shortly!
Click to expand...
How much longer. i dont mean to be a bug but its been 10 days and not a item has been shipped.
 
Sr. Verde

Sr. Verde

Well-Known Member
If they don't reply to your emails - then email them again and tell them your cancelling the order and filing a complaint with the Credit Card company.
 
borntoshine

borntoshine

Active Member
Email, or call. I've always ordered everything I needed off of there, so they are super reliable! They mixed up my last order though. It was a Roor, customed ice master 7mm bong that had a weef leaf on it. It was not that cheap, and they got my order wrong and gave me another roor icemaster bong, but had a rasta logo on it. It was much cheaper ( like $250 cheaper ) than the one I actually ordered. I called them and they sorted it out and gave me a my weigh Über alum scale which was pretty sweet :).. This was a couple years ago though.
 
H

harold1234

Member
everyonedoesit.com said:
Hi Harold

please read this http://www.everyonedoesit.com/blog/index.php/important-information-about-our-payment-processing/

It is taking a little longer than we anticipated for us to get fully back up and running, if you have raised a support ticket please let me know the number so that I can look into it.

As you can imagine our telephone lines have been melting due to this problem and we ask that all support requests are sent through our helpdesk.

http://support.everyonedoesit.com

please bear with us through this difficult time we should be back to normal shortly!
Click to expand...
James it has been 20 days and my item has not been shipped, you guys said it would take 5-7 days to process my card payment. please tell me whats going on
 
reppinhigh22

reppinhigh22

Active Member
It sounds like they're just having issues right now. Not like they're with-holding your product . lol. Just chill out and smoke a j. Contact them nicely not "D: where's my stuff?".

lol "its my money and I need it now!" haha
 
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