Hal Incandenza
Active Member
Selection: Great
Price: Great
Service: Abysmal
Stealth rating: I wouldn't know.
Would I give them my money again: Fuck no.
So here's what happened. I ordered my seeds, with order insurance, and it wasn't delivered due to incomplete address; the zip code was off by one number, though it was correct on the otherwise identical billing address. My fault*. Whoops. It was then returned to them. After politely asking them to reship the order, I was told that they were "extremely sorry" but they could not reship because I inputted the wrong zip. But they offered to ship the order for free if I pay the entire retail price again. WHAT THE FUCK?! What kind of people do shit like this? What was the "insurance" for? The Attitude is the absolute worst. They do not deserve anyone's business. I'm honestly amazed they've managed to stay in business.
*Although I'm not sure how I would have accidentally typed '18' instead of '22'; I suspect one of their stupid employees typed the label incorrectly. But this is irrelevant. They have my money and my product. No legitimate retailer should conduct their business this way.
Price: Great
Service: Abysmal
Stealth rating: I wouldn't know.
Would I give them my money again: Fuck no.
So here's what happened. I ordered my seeds, with order insurance, and it wasn't delivered due to incomplete address; the zip code was off by one number, though it was correct on the otherwise identical billing address. My fault*. Whoops. It was then returned to them. After politely asking them to reship the order, I was told that they were "extremely sorry" but they could not reship because I inputted the wrong zip. But they offered to ship the order for free if I pay the entire retail price again. WHAT THE FUCK?! What kind of people do shit like this? What was the "insurance" for? The Attitude is the absolute worst. They do not deserve anyone's business. I'm honestly amazed they've managed to stay in business.
*Although I'm not sure how I would have accidentally typed '18' instead of '22'; I suspect one of their stupid employees typed the label incorrectly. But this is irrelevant. They have my money and my product. No legitimate retailer should conduct their business this way.