How many times will they reship before they just tell you to f off?
Sannie is terrific to work with. An order of fem heri never arrived, and wasn't sent requiring a signature per me. My risk. I e-mailed after 3 weeks, and he responded saying he agreed it had been too long, and that he sent out another 5 pack. Those did not make it either. I'd had 4 other orders with him previous, and all arrived w/n/p.
Now, these were not seizures, they just never made it. Still freaks me out a bit...but after the 2nd failure, he offered a cc refund, which I did not take. I thanked him and told him his efforts alone were worth the $35 I'd sent for the heri...to keep it.
My next mail informed me that he had put enough 'points' on my account to make a repurchase cost me next to nada, but that he would require a signature. N/P - I jumped all over that, as I was hot for the heri at the time. Those arrived in about 9 days.
Now that's a good man. The only downside to all that, is that the heri beans ended up being a huge letdown - nothing like the 'too much for many tokers' advertising, but that's another discussion on another thread.