coreywebster
Well-Known Member
Yeah the info is clearly there for all to read.
FC8000 ignites.
- Thread starter lok777
- Start date
Dorian2
Well-Known Member
@MarsHydrofactory just lost a customer here. I'm running two units that will be upgraded by another outfit in the future.
And yes. I have read and fully understand the warranty.
And yes. I have read and fully understand the warranty.
After I outright refused the initial solution, and several emails about how I feel the situation was handled another manager reached back out to me. They have agreed to send me a replacement lamp as initially requested, so I am satisfied with the resolution. Sorry for spamming the site.
effexxess
Well-Known Member
So...
Are you gonna run that light as is?
Or replace the Wago connectors?
I mean at this point, what's your confidence level 0-10?
bk78
Well-Known Member
They always seem to make things right once social media gets involved.
Nope_49595933949
Well-Known Member
Weird how it works like that.
farmerfischer
Well-Known Member
Im sure they read this thread and every mars post you hit.. lol.. thats cool they are replacing it.. let us know if theyre using the same conectors on the new unit..
Sofa King Smoooth
Well-Known Member
I'm replacing connectors with hard wired junction blocks.
The screws still need to be tightened properly on the wires but it eliminates the pin connectors that can arc from loose fitting
pahpah-cee
Well-Known Member
That’s the brand I used and HLG uses.
Interesting how free stuff can negate safety concerns.
evergreengardener
Well-Known Member
Medic fold 8 is 760w runs like 550
Antidote Man
Well-Known Member
I bought a Mars Hydro TS 2000. Light came quick. That shit out of the box, plugged in, within 5 minutes was too hot to touch. Back in box - returned.
Purchased a BESTVA PRO 2000w. Best move I made. Got another one soon after, my shits rockin.
You're only giving me more confidence that sending it back was the right thing to do... fuck MH
Purchased a BESTVA PRO 2000w. Best move I made. Got another one soon after, my shits rockin.
You're only giving me more confidence that sending it back was the right thing to do... fuck MH
