i am a former p.s member....they gave me the run around..said my order was shipped, had me waiting at the mailbox for almost 2 weeks, then said they couldn't find my order after waiting another week i e mailed them again asking about my order, then i was told my gift card that i used to make purchase wasn't valid but the money was taken, i e mailed with copy of transaction where they accepted the money. no beans no nothing. thank goodness it was only $28.