On Saturday I bought a 600W Digital Greenhouse ballast & a SunMaster 600W HPS bulb. I got home and it fired right up.
Sunday morning I went into the room and no light. The fan was running on the ballast, but the bulb wasn't on.
So today I drove back and HTG found the ballast to be working fine, it was the SunMaster bulb that wasn't working. They found 2 others in their stock that didn't light.
They did find one that worked and gave me an HTG 600W HPS(freebie) just in case this one fails.
HTG was great. No bullshit what so ever. Just plain good customer service!!
Sunday morning I went into the room and no light. The fan was running on the ballast, but the bulb wasn't on.
So today I drove back and HTG found the ballast to be working fine, it was the SunMaster bulb that wasn't working. They found 2 others in their stock that didn't light.
They did find one that worked and gave me an HTG 600W HPS(freebie) just in case this one fails.
HTG was great. No bullshit what so ever. Just plain good customer service!!