weedenhanced
Well-Known Member
Hi I have ordered from bonza 4 times before this order allways took 3 to 4 days for status on Order to say posted this time the next day it said posted
And I've now waited a month this first reply when I asked when they posted I ordered on the 21 oct
We are sorry to hear that your goods are not with you. Deliveries usually take around 5 - 10 working days from despatch but international mail can occasionally take a lot longer due to unexpected delays - up to 25 working days in some cases. Your goods shipped on the 22nd October.
Please be aware that as you opted for an untracked tariff we have no means to trace your goods and cannot update you with any further details of their whereabouts.
Please keep us informed and let us know of any late delivery you may receive.
Warmest Regards,
Lily
So after this I started askin mates about there seed banks nearly all warned me there 4th or 5 the order never arrived from bonza
I I wrote to bonza and asked about this
On Thu, 19 Nov at 6:58 AM , Arron wrote:
Hi this the second time I have msged u first time I asked when u mailed my seed and was told they was mailed the day after I purchased them as I have brought off u quite a few times before and never had a problem and norm takes 3 to 4 days for u to mail seeds And I have talked to many ppl about this who have not received seeds and they all claim the 4 th or 5th order never arrives and they all reckon they get ripped off as I did not ask for tracking or insurance Which I have never got before and allways got seed from bonza and attitude and demonseeds This the first time they have not arrived So I think there must be a mix up as u never post them next day and I do not BELIVE they where posted Plz look into this As I would hate to do a review on riu and many other online forums on bonzaseeds as I have allway recommend u guy and I have spend much dollars on this account and many more
There reply
We are sorry to hear that your goods are not with you. Deliveries usually take around 5 - 10 working days from despatch but international mail can occasionally take a lot longer due to unexpected delays - up to 25 working days in some cases.
Please be aware that as you opted for an untracked tariff we have no means to trace your goods and cannot update you with any further details of their whereabouts.
What we would like to nip in the bud is your conspiracy theory regarding non-deliveries. It is absolutely not the case that we do not despatch the 4th or 5th orders - that would be a stupid and suicidal way to operate a business! If you are aware of the difficulties of receiving certain products in certain countries then you must also be aware that there will be occasions when things do not always run smoothly. There is nothing we can do about this (besides offering a guaranteed shipping method, which you haven't ever opted for) and no amount of threats of bad reviews is ever going to change that fact. These threats will only serve to make us reluctant to do business with you in the future.
We hope you take another look at the situation and that you realise we are on the same side, fighting the same corner.
Warmest Regards,
Lily
So if u in australia steer clear of bonza
And I've now waited a month this first reply when I asked when they posted I ordered on the 21 oct
We are sorry to hear that your goods are not with you. Deliveries usually take around 5 - 10 working days from despatch but international mail can occasionally take a lot longer due to unexpected delays - up to 25 working days in some cases. Your goods shipped on the 22nd October.
Please be aware that as you opted for an untracked tariff we have no means to trace your goods and cannot update you with any further details of their whereabouts.
Please keep us informed and let us know of any late delivery you may receive.
Warmest Regards,
Lily
So after this I started askin mates about there seed banks nearly all warned me there 4th or 5 the order never arrived from bonza
I I wrote to bonza and asked about this
On Thu, 19 Nov at 6:58 AM , Arron wrote:
Hi this the second time I have msged u first time I asked when u mailed my seed and was told they was mailed the day after I purchased them as I have brought off u quite a few times before and never had a problem and norm takes 3 to 4 days for u to mail seeds And I have talked to many ppl about this who have not received seeds and they all claim the 4 th or 5th order never arrives and they all reckon they get ripped off as I did not ask for tracking or insurance Which I have never got before and allways got seed from bonza and attitude and demonseeds This the first time they have not arrived So I think there must be a mix up as u never post them next day and I do not BELIVE they where posted Plz look into this As I would hate to do a review on riu and many other online forums on bonzaseeds as I have allway recommend u guy and I have spend much dollars on this account and many more
There reply
We are sorry to hear that your goods are not with you. Deliveries usually take around 5 - 10 working days from despatch but international mail can occasionally take a lot longer due to unexpected delays - up to 25 working days in some cases.
Please be aware that as you opted for an untracked tariff we have no means to trace your goods and cannot update you with any further details of their whereabouts.
What we would like to nip in the bud is your conspiracy theory regarding non-deliveries. It is absolutely not the case that we do not despatch the 4th or 5th orders - that would be a stupid and suicidal way to operate a business! If you are aware of the difficulties of receiving certain products in certain countries then you must also be aware that there will be occasions when things do not always run smoothly. There is nothing we can do about this (besides offering a guaranteed shipping method, which you haven't ever opted for) and no amount of threats of bad reviews is ever going to change that fact. These threats will only serve to make us reluctant to do business with you in the future.
We hope you take another look at the situation and that you realise we are on the same side, fighting the same corner.
Warmest Regards,
Lily
So if u in australia steer clear of bonza
