well here's what's up.. .first of all I would like you all to know that I gave them such a good review after my first visit , they were awesome to me and gave me alot of free shit and trial shit.. For free...
and 2nd I'd like everyone to know , we have been in our house for about 6 months now and the house is a new house built brand new last summer, all up to date and par (not remodeled) brand new HOUSE...
I went down the first time just to scope them out.. had some extra cash and just planned on getting a 250 watt mh for my veg room ...
went down got it and came home worked fine after about a week , then one day after an hour of the light was suppsoed to come on I noticed it wasn't on.. was like wtf ? so i opened my cab unplugged the light let it sit off for a half hour and then plugged it back in light started to come on then imploded from the inside but did not break the glass of the bulb.. WTF ? so i called them up and they told me to either mail it in which will take around 6-8 weeks even before i heard anything and i was like fuck that... so they told me I could always bring it down... (well in the meantime my crop suffers) so I took a day off work and immediately drove down.. they told me It blew a resister or some shit inside... well fine.. i'm under warranty whatever, I went to get one off the shelf and they kid goes.. i'll just fix this one and give it back to ya ? um... ok ? so he did, now I said to him i'm going to drive 5 hours back home this thing better work he said "NO PROBLEM" i left and went back home... plugged it in and boom immediately blew WTF by this time I was pissed... they were closed when i got home so i called the next day and he told me to bring it back down.. wow.. so I had to do something about my crop at this point I put a shit load of cfl's back in there and took another damn day off work.. drove all the way down and same thing happened but this time it started to burn and melt the inside... he said the light was a dud.. ok wow.. and I said look dude I asked you the first damn time it happened if it would work when i got home and you said no problem well I left and went over to the gas station to get gas went to take money out of my account and noticed my income tax check went in finally so i decided to go back and get my big list.. over 2,000$ worth of shit.. well went to the bank downthere took out 3,000$ and went back over... (had my list with me in my wallet)
got all kinds of shit..
(just a few things..)
another 250 watt mh
600 watt hps *(air cooled) digital ballast
2 6" blower and carcoal filter combo's
lots of different pots, buckets,
nutes,
5 large bags of perlite,
foxfarm soil and verm
clip on fans, osc fans,
ducting ,
all sorts of shit
well they were so damn happy running around putting my big shopping list together it was unreal , not to mention this time i got a new 250 watt mh as a replacement..
got all this went home.. this is my electrical setup.. (now remember we are in a brand new house everything is new and up to date) in our bedroom is where this stuff is plugged in 1 heavy duty orange extension cord to one socket and one heavy duty orange extension cord to another socket.. with each having a heavy duty power strip and a heavy duty timer ...
took it all home hooked up the 600 hps in the flowering room with an osc fan clip on fan blower and carbon filter, in the veg room i had 2 250 watt hps lights with a humidifier osc fan and clip on fan oh and a 6" inline duct fan
everything is fine.. the first damn day the lights went to kick on (not both rooms at the same time) the veg room went to kick on and i heard a loud boom in the room .. wtf ? opened the door and the light had imploded and the ballast was smoking (250 mh) unpluged it and was like wtf ? so i called down there and explained it to him .. this is what he said... "wow, we have been having problems with the magnetic ballasts and some of the digital ones as well, we were storing our equipment in an unheated warehouse and that might affect the equipment I dont know" are you fucking kidding me ? holy fuck.. so I was boxing this light up wondering what the fuck to do and guess what .. .the fucking 600 watt hps did the same fucking thing... un fucking believe able... I was so fucking pissed... I had 15 plants going at this time...
SO I CALLED DOWN AGAIN and said look i'm not fucking pissing with this shit any fucking more I want to return every fucking thing I bought and he said "well if we sell 10 of these lights 2 may come back with a problem but usually it's an easy fix, looks like you just got shitty equipment" wow ? they fucking say that to their customers ? wtf.. so I TOOK ANOTHER GOD DAMN DAY OFF WORK , drove down there, now listen to this.. when I was returning everything they wouldn't take alot of the shit back they were complete assholes saying oh see this light hood ? i can't take this back because there's a mark on it .. are u fucking kidding me ? so this is what they did, if you buy the whole thing together at a deal meaning (hood, socket, ballast, bulb) it's 273 i think.. well he goes i can take everything back on the light deal except the hood.. well the breakdown of the deal was 55 bucks for the hood it's self but when they went to give it back he charged me 129 bucks the full price of the hood (that i didn't get refunded) just to be fucking dicks.. then they told me it was my electrical system and said "he probly lives in subsodized housing and the electrical is all fucked up" ... wow.. .so my total refund was 1600 and some dollars well I paid with cash so.. guess what.. "well i'm sorry we dont have this much cash (laughs) but if you wanna stay or hang around town , we can do the refund for you" I HAD TO FUCKING SIT THERE FOR 3 FUCKING HOURS UNTIL THEY HAD ENOUGH FUCKING MONEY TO GIVE ME IN CASH...
THAT PLACE IS A FUCKING JOKE IT IS A FUCKING JOKE...
SO i CALLED around locally to buisnesses to see what I could come up with (have 9 big flowering females i dont want to lose)
and came up with 2 400 watt lights from a local electrical company for 300$ fuck ya i'll take em... plugged them in and they have worked fine no problems at all ever since (it's been over a week) ... now look...
i've grown for almost 9 years off and on... never had any probs like this ... and from what they said to me, and what they did,,, fuck htg..
it almost made me not want to grow ever again ... and that's one of the reasons why I have'nt been on here posting is because of what happened I was down about it all and mad..
idc if anyone has anything negitive to say about this post but ya know.. it almost made me cry .. for the simple fact I put alot of time and effort into my grows and to have a fence like this in my way fucking sucks.. i lost 3 days of work and money and time.. and they were fucking dicks...
but i'm bouncing back and my babies appear to be 100 percent female and ok...
all in all htg can kiss my fucking asshole , that was my fucking experience...