That's a shame you would think that, when they have a customer support desk that literally reships any order there was trouble with. It's to bad you didn't educate yourself to the help desk option and let them know of your issues. They can't control customs and border searches but they do make all orders right. They replaced my seeds no questions asked and I didn't have to buy any extra insurance like Attitude charges for. Also Nirvana is not a seed bank like Attitude, Nirvana actually does breeding and their seeds are at Attitude for sale with a 50% mark up of what I can buy direct from Nirvana for. Don't get me wrong, Attitude is a fine seed retailer, but to put them above Nirvana? Please....