finaly I got it
well it did take 3 weeks to arrive (they did promise 10 days) but I guess its also have sumthing to do with the holidays and of course the fact that I had it customize
they did answer my mails pretty quick and did keep me updated along the way.
also I wonder if I have to pay tax ? as it arrived directly from Hong Kong and not spain/UK where there office is located ? lets see
delivery was fast once they shipped it (3 days) and it did arrive in a nice plain brown box with lots of form plast
however did`t have the EU plug I ask for, no biggy, made the switch in 5 minutes, but still
also when I tipped the fixture around I could hear sumthing loose !!!!! and after tipping it around a few times I got a screw out !!! hope it is`t important
future more, each cluster have one LED that either is missing or is`t connected,
when "we" customized it together (me and the sale person in a online chat) we did only "fit" 14 in each cluster, a erro, so I guess Im to blame aswell, tho I did mail them to correct it later on, I guess it really wont hurt anything (cept its missing) since it is running underpowered from the start with 288W for 120 LEDs ... well 112 LEDs that is, but still less then 3W per LED so I guess.. I hope it will be ok (anybody got any experience here ?) as I really don't want to return it now, finally got it, its working great it seems, and one of my plants was out growing the T5HOs
I send em a mail with a few pics and hope for some refund or a good discount on my next buy, as they seems nice and trust worthy and since it is a new company I like to give em some line, that is of course if they Etc. refund 100€ of the 400€ I paid or send me a small 2 cluster fixture for free or give me 50% on my next buy or sumthing along that line, lets see, not the best beginning with the LEDs for me