I use an iPad so it's incognito, but I do a pretty badass delivery.. Do you mean joe verde ? Also I replaced a stained glass window in his house for his wife... Dude has to like me, I maybe got him laid
Top shelf salesman a while back in Detroit, ask any older guy 50> and he should know. Smooth as glass delivery. One of the first to use active delivery, intro to svc and body shop, telling people the dealership is a one stop shop-bodywork, tires, glasswork, detail. Had schedule set up so he was informed first time his nc customer in for service, he would meet them and re-intro to svc again explain values and importance of maintenance. Regularly introduced himself to other people in service dept, commented on their car, passed out business cards, targeted the ideal demographic for purchase by talking to them, (old, white, rich). Made customer
truly feel welcome in the dealership. He generated tons of referrals and kept customers at dealership even if they had problems in svc/body shop when others would have left. I'm sure they still teach this stuff though many people don't use it to their advantage. They are hard procedures to instill at a dealership consistently unless you have someone championing the cause.
