dude dont worry about it. i odered 2 times and no problems. my first one was a big one like almost 300 dollars. if its more than 3 packs they usually split up the order in seperate shipments. i just got my second order which i ordered on the 19th. i sent them an email saturday night cuz it was taking longer than the last time and the next morning they sent an email saying it was dispatched the 24th cuz it was out of stock. just got them today with a 3 pack of feminized royal queen strain. think its called 1st queen or something? but ya the point is they are trustworthy. i will most likely never do business with anyone else. just as good as attitude i think.
it may take a little time to respond. what time did you e-mail them if you are in the us you must think the u.k is like 5-7 hours ahead. try calling them there phone number is on the site. thinks of it this way no one should expect a return e-mailed during non business hours...i just received an order from this bank customer service 10 out of 10... if they answered e-mails when the store is closed i wound buy from any place else.
I got the double black doja and they tossed in some of the same royal queen #1 fem. My order only took a week from the e-mail telling me they shipped to get to the door.