I would email them very respectfully and DO NOT saying anything about trying to germ the seed etc... Just a simple my souvenir is not of collectible quality as my other souvenirs have been.... Than just email them the pic...willing to bet they make good on it or at least replace it with next order... I know I've had pre nature beans before attitude replaced for me with a friendly email like the one I suggest... As soon as you mention anything about growing they will DO NOTHING for you...: best of luck that something is done for you as Think Different is one helluva a strain!