I placed an order over the phone and the owner was incredibly sweet and nice. so my order came within the two weeks I was told, but it was missing one part. she called to tell me, before my order arrived, that I would receive the missing bag within a month. it's been longer than that and I've heard nothing even though I've tried to contact them 3 times. I'm actually glad I used a credit card so I can contest the charge. I'm sure it'll all work out but I am amazed at how unprofessional some stoners can be. everyonedoesit in england is actually pretty good I have to say.