I find it funny that people bash attitude for their orders getting snagged by customs...I know in Oz, if a particular container gets marked for checking and everything gets x-rayed, then no matter how good the stealth is, it will still get picked up. I'm pretty sure US customs x-ray a lot more containers than we do so there is a higher likelyhood a package will get intercepted. If customs have picked up a certain package type as being more often containing contraband, then most packages looking the same will get scanned.
All these people that get butthurt over a package getting snagged and then add rudeness to an email to the tude, deserve to get shit service, I know i wouldn't want to help someone out if I received that. People need to lighten the fuck up and realise you are importing an illegal item and that sometimes shit happens, but if you're nice about it, the tude always goes out of their way to fix it! End rant.