dbz
Well-Known Member
If plugged directly into the wall with no timer and it doesn't turn off, then it is certainly a fault with the product. If a timer on a non polarized outlet it probably just needs to be flipped. If a timer on a polarized outlet then the wiring is likely reversed. Technically there isnt polarity in AC, however, most timers are single pole. That is why this is a common issue esp in the US with reversing neutral and hot. Of course in such an instance the switch on the driver would be on. Though it is switched off on return capacitive inductance can allow such leaks.The wiring in my domicile is just fine. My Home is 6 years old and I've also tried plugging this light I'm having issues with into my father's house and still the same problem.
If you have this problem when it is plugged in directly without a timer inline then likely the switch on the driver has a similar issue in which it is only successfully turning off one side, or the mechanical contacts in the switch itself are faulty. Only way to fix that is request a replacement light or use a double pole timer or switch in front of the device.