I agree with what your saying as a small business owner myself for 32 years. But....my UPS & Fed-Ex Freight accounts cover my outgoing shipments for loss and damage its outlined in the tariffs published. As a business owner anything coming into me that's not correct as in costing me money for damage and or loss is on the carrier or shipper. I do however do EVERYTHING in my power, NOT to aggrivate my customer when their is a issue.
I hope so, I was so very excited to win it as I historically never win.... I just hope they get something back to me so I can use it and share the experience.
Nebula Haze (grow weed easy) recently did a comparative grow with Spyder Farmer vs Mars Hydro. Plants looked relatively equal with her recommendation for Spyder Farmer overall
Patience and being nice goes a long way. Posting bad stuff about a company after they gave you a free light isn't going to help your situation imo.
What did I say earlier. Customer service can turn my head. That also goes both ways.
On site again this a.m.
Well now.... just received a response from Spider-Farmer via email and they said light received, waiting on engineer to repair will forward tracking....
likely because the person who use their social accounts isnt the same person at the wearhouse your product was returned too, so they dont have an answer for you until the person at the wearhouse inspects, receives, places into damaged file etc etc
That means you’ll get your light back working
. Sweet deal!!!!
I can't wait !!!That means you’ll get your light back working
I was told it was the one and the same person I've been dealing with. Do you know different? 1 / I just want to run their gear as a potential customer who was lucky enough to win such a generous prize and 2 / do a side by side so I know how many we should purchase for production.
Because of time difference, will reply in 24 hours.
