Fordprefect42
Well-Known Member
Herbies is a better choice.Please tell me a better place!
Herbies is a better choice.Please tell me a better place!
Yep, all my info was wiped out, too. My very first seed order was from Growerschoice.com, but every one since then for the last 4-5 years has been through Seedsman. Every new iteration of their website has been considerably more fucked up than the last. That irritates the shit out of me, but their selection has become kinda laughable as well. The small handful of breeders they sell typically only have a few selections that aren't sold out. Between the chronically useless website and dwindling selection, I've been wondering just how seriously they take their business. Even their freebies deals are pretty weak these days. They used to have enough specials running that I could get as many freebies as paid-for seeds, but those days seem pretty well long gone. Kinda digging the "reverse auction" gimmick Greenpoint Seeds has going, so I have a feeling I'll be giving them a try before long and Seedsman won't be seeing another dime from me any time soon.- they picked a SH*TTY web company to re-do their site this spring. many users lost all their data... order history, wishlists, rewards points (myself among them...
i have to agree. they picked the WORST time each year to re-do their webiste, and yes, it gets worse each new iteration. glad to know i wasn't the only one thinking this. this newest company they hired is absolutely HORRID. i can't believe they put an untested and critically flawed website into a production environment during the hottest sales time of the year. the logic escapes me. and the length of time it is STILL taking them to fix everything is frankly quite embarrassing.Yep, all my info was wiped out, too. My very first seed order was from Growerschoice.com, but every one since then for the last 4-5 years has been through Seedsman. Every new iteration of their website has been considerably more fucked up than the last. That irritates the shit out of me, but their selection has become kinda laughable as well. The small handful of breeders they sell typically only have a few selections that aren't sold out. Between the chronically useless website and dwindling selection, I've been wondering just how seriously they take their business. Even their freebies deals are pretty weak these days. They used to have enough specials running that I could get as many freebies as paid-for seeds, but those days seem pretty well long gone. Kinda digging the "reverse auction" gimmick Greenpoint Seeds has going, so I have a feeling I'll be giving them a try before long and Seedsman won't be seeing another dime from me any time soon.
you owe Wioleta and the rest of those customer service girls a fat raise for cleaning up all y'alls messes for the last few months.Thanks for the comments. We are listening and taking in all feedback.
We are more than aware of the site issues but are improving. There are many things behind the scenes that no everyone sees also.
We are confident in our site and set up now and so can assure constant improvements from here.
Not sure what exactly is confidence inspiring about constant web errors, but whatever you need to tell yourselves to get by, I guess. When this screen is the most likely to be displayed while trying to use your site:There are many things behind the scenes that no everyone sees also.
We are confident in our site and set up now and so can assure constant improvements from here.
Same here. I LOVED Seedsman for the first few years I was a shopper there. I would love for their site and business to still hold the same appeal to me that it used to. But with each 'new and improved' site they roll out, my doubts keep multiplying.i'm not just bashing for the sake of bashing. i wouldn't waste my time like that. i bought my first seeds from seedsman. consider it "constructive criticism" i guess. these problems forced a lot of us to go elsewhere this season.
yeah. i'm really NOT trying to be hyper negative about it... but you're right. the website keeps getting worse each time it is "improved". despite the problems with the last one, i would give anything to have it back in january... it was functional... item sorting, wishlist.... all my points from previous orders... i had everything planned out for this season in the wishlist. i only needed to go elsewhere for two specific breeders seedsman doesn't carry (twenty20 mendocino and authentic genetics). had the money save/set aside. go to order - new website... again. worse one to date.Same here. I LOVED Seedsman for the first few years I was a shopper there. I would love for their site and business to still hold the same appeal to me that it used to. But with each 'new and improved' site they roll out, my doubts keep multiplying.
I'm no web designer, so for all I know it might be a huge hassle getting an online storefront fully stable - but I kinda doubt it. It's the fact that they so consistently seem content to leave it effectively broken that makes me question whether or not their hearts are even in it at this point. Do they not care enough to even have competent IT people working on it? The drastic reduction in available strains is definitely disheartening, but a broken website to boot is just the last straw. Which sucks, because as a broke-ass bargain hunter, when it came time to re-up on seeds I was like a fat kid in a candy store while seed hunting.disappointing to say the least. not to flog a dead horse, but the length of time to fix it and it's STILL f*cked up?
Herbies is a better choice.
Everytime I ordered from Seedsman they came from their Cali spot which was 3 or 4 days to mid-west.I've ordered and successfully grown harvests from Seedsman probably 4 or 5 grows with no issues. The seeds are reasonably priced and you often get very solid freebie seeds. However, shipping to US takes FOREVER (like a month). Also maybe it's just me but it looks like they revamped their website and the new layout is awful. It's less intuitive and almost feels like a lot of the sorting and filtering options have been done away with or buried somewhere on the site. Also a lot of strains from their seedsman collection I used to get as freebies aren't even available for purchase now which is odd.
I've never ordered from you guys because I heard you guys remove seeds from breeder packs and repackage them in little zip lock bags is this true?100% our customer service team are the backbone of our business, and something we pride ourselves on. We are giving them an increasing amount of support to help them do their work.
The IT issues have damaged us badly and we did not learn from previous lessons as you have acknowledged. We are working on this continuously, and improvements are being made.
We are also focussing back on extending the range of seeds we offer. We will not go back to 150 brands that we once had as it was cumbersome to manage, and many did not sell, but we do plan to have a more curated, diverse range of genetics than we have had previously - exploring all the key characteristics that our clients are looking for.
We completely understand the frustration with our company and are here to be transparent and communicative. If you have any questions...
Do you have Dr krippling seeds?No all seeds go in original packaging. And you can check with any breeder we are genuine. You are thinking of another site.
Every seed I bought from them that wasn't from their own stock came in the original breeder's packaging.I've never ordered from you guys because I heard you guys remove seeds from breeder packs and repackage them in little zip lock bags is this true?