That's fine, but the point is that the insurance company was supposed to pay for it, which is why she has it in the first place. You really do come off ignorant sometimes in your posts, I had high hopes for actual discussions with you on this board too, oh well.
That is why there is dental insurance too.
This goes to show that you should REALLY read ALL of your Explanation of Benefits (EOB) and have a thorough understanding of what you are getting with your insurance. Private insurance (although usually has a higher deductible) is usually better about paying for services and goods than employer insurance.
I'm not an advocate for insurance companies by any means though. I've just got a lot of experience with them in the past couple of years due to a major health issue that popped up.
Remember that there is generally some sort of co-pay first, then deductibles must be met (obviously in this case, the deductible must be more than $440 some odd dollars), once the deductible is met for the fiscal year of YOUR insurance, then the insurance will pay, provided that the illness is not due to or resulting from a pre-existing condition where an additional premium has not been paid to cover the "said" pre-existing condition.
If you understand the EOB of your insurance you will get a LOT further than someone who is oblivious to it, especially when conversing with the customer service rep on the other end of the phone, table, etc.
I'd love to be an "Insured Advocate" if it actually paid somehow.