Wow you just blew my mind......ummm.... i just went to codeplex.com and downloaded herb.iq.new.install.0.5.4.zip and herb.iq.upgrade.0.5.4.exe then ran the program. as far as me being admin i assume i was because i didn't make any changes when the program first opened. Im not sure what .net4 is or what a service pack is to be honest but if could just send me the free HERB.IQ for Dummies i would appreciate it