Well thank you baja...Actually my distaste for the 'Tude began for the bd-promo, and it seems it was well warranted as I am of the the belief that this was when the hacker/thief made it into the data to steal it. See Attitude pushed their bd-promo really hard and gave away some really decent free beans as well as gifts so anyone with half a brain could forsee that they would be inundated with hits and orders. From the sheer volume of sales they make they have the resources available to prepare for the flood. But no, rather than be Noah and well prepared for the flood, they instead were the "third animal" that never makes it to the boat. When their systems crashed from the volume, the window of opportunity was opened...get in before dns is in place, so to speak. Now the conundrum of the investigation is that since it occurred during a time of such high traffic volume it is nearly impossible to select the perp plus during the crash proper logs were probably not properly maintained by the system further complicating investigation of the breach.
Now not only was their system overloaded, so was their manpower and that was utterly ridiculous. They should of been training pickers at least a month before the promo to be ready for the flood.
So basically they are guilty of "Ostrich Syndrome" and growing pains and I just feel they need to use the volume of capital they have to make a system that is safe and secure as well as preparation to insure that they are not robbed of our info and able to accommodate safely and efficiently the large volume of sales they know are coming.
Now to their credit, they do offer awesome customer service, reliability in getting what it is you ordered and paid for, and in my experience stand behind the products they offer as long as the breeder does as well . I had two seeds, one that withered before breaking ground and one which did nothing at all. Sent one email to the 'Tude and one email to the breeder, Positronics. A day later rec'd an email from the 'Tude that the replacement were on their way. 6 days later I had more than the replacements in my hand. They sent me a 5 pack when all I had ordered was a 3, totally free of any charges. And for this I applaud them.
Now as to this current situation plain and simple the info was stolen and thieves are the lowest form of humanity next to pedophiles in my book. My info was STOLEN and I want the thief to pay!!! So I am doing all I am able to accomplish this, which entails working with the 'Tude and the members of RIU. From what I have seen and learned RIU is involved and a victim as well, but are totally mum as usual. RIU admin I am speaking of. The paranoia induced in the members here displayed by the atrocious actions on the closed thread of this topic, are what the thief is hoping to achieve to the detriment of Attitude and RIU. This is the reason why it is paramount to not react this way. Though our info was compromised we are not the targets of this operation but trying to use us as their weapon to damage The Attitude and RIU.
This is what I see, my opinion and the why I am doing this.
Thanx for the thanx everyone, and now,LET'S CATCH A THIEF!!
Namaste'
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