He's a super busy dude, not that I am attempting to defend him in any fashion. I have found he is much like shanti and would rather let the seeds to the talking and walking. I have done business with sannie for almost 5 years. I have yet to ever get screwed by the dude and I recommend him just as much as Attitude Seed Bank. Great service with both companies. It takes some time to get your order sometimes, but rest assured sannie will always right the wrongs. If you don't get it ( happened to me before with sannie and customs) he will send another right back out for you. Just my .02